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Find a Location

Absolute Towing, Inc has 1 locations, listed below.

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    Business ProfileforAbsolute Towing, Inc

    Towing Company

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1000A Buff St, West Columbia, SC 29169-7371
    BBB File Opened:
    1/1/2015
    Years in Business:
    9
    Business Started:
    1/1/2015
    Business Incorporated:
    1/12/2005
    Type of Entity:
    Corporation
    Number of Employees:
    1
    Contact Information

    Principal

    • Mr. Kent L. Clay

    Customer Contact

    • Mr. Kent L. Clay

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/29/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On January 25, I parked in Visitor Parking lot for Maxy Gregg Park/Pool, Garden Center and the Lourie Center. I parked in parking space in front of black truck at 956AM. The shrubs that surround the Visitor Parking sign are in the photo. When I returned to parking lot around 12PM, I saw my car was towed. I requested assistance from the staff at Landmark Resources, LLC. I submitted a BBB complaint against that Landmark Resources, LLC earlier today. Donnie at Absolute Towing Inc. towed my car illegally. I uploaded proof of the VISITORS sign. Absolute Towing only accepts cash as a form of payment. How many people are walking around with $150 cash in 2024? Most businesses accept payment methods that are convenient for the customer. Not so with Absolute Towing. This company is a bad actor treating citizens of Columbia poorly with utter disregard for the individuals impacted. Please review the pictures of the signs I uploaded. The VISITORS sign is posted in the bush. I parked in a parking space where you can clearly see it is the same exact bush where the sign is posted. Also, the sign has CPD at the bottom beneath the statement regarding towing. Nowhere does it state to call Absolute Towing for possession of the vehicle. The staff at Lourie Center and I wasted time on the phone with CPD because CPD didn't tow my car. How would anyone know to contact Absolute Towing? I wasn't able to take my required steroid medication at the appropriate time (1230PM daily), nor leave to take care of my sick daughter. For two hours, I had no idea if I would have transportation, nor where my car was located. My neighbor drove 30 minutes to ensure that I was safe and to take me to Absolute Towing in West Columbia, SC to retrieve my car. Lourie Center is a resource center for individuals aged 50 and over. Absolute Towing towed my car without cause. They caused harm to me. I suffered anxiety, a flare-up with my condition, stress, and no rest last night.
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    Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Central South Carolina & Charleston

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