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Business Profile

Bail Bonds

Help Yourself Bail Bond Co

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/11/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May 29, 2025, I contacted the bail bondsman in question for services for my brother, ***** ***** ******. I spoke with Porsha, owner of the company who told me that she will be able to post his bond. The bond amount was $2500, however, Porsha agreed that I pay her $1863 for her to post bail & pay the remaining amount at a later date. I sent 2 separate transactions, in the amount of $900 via Zelle and $963 via debit card payment. Once payment was received, I did not hear from Porsha until June 3, 2025, when I called to ask the status of Mr. ******’s release. Porsha, told me that she was unable to get him out & that I had to go to the clerk of courts. When I ask for the refund, she stated that per her policy, there would be a hold on my money and that she will return it in 14 days. At the end of the 14 day grace period, I contacted Porsha and asked what time can I expect my refund in full. Porsha said, she was busy at the moment and will call me back once she returned to the office. After several attempts of contacting her via phone & text, I never heard from her again, until 8/8/25. After submitting a complaint with the Department of Insurance, Porsha contacted me to come pick up the money she stole from me. When asked for her to confirm the amount, she replied, “the amount is what I stated in DOI complaint”, in which it was $1863. Once I arrived the next day, Porsha counted out $1800 to me. I told her that I don’t accept partial payments and the amount was short $63. She told me that the processing fee would not be reimbursed to me. I am demanding the refund in full including the process fee due to her lying about being able to post federal bonds in which her company could not, my brother losing his job due to him being unable to post bond due to her holding the money & breaking her on “so called” (14) day return, which is unlawful per the bail bonds policy. Due to a service never being rendered, I am demanding my full refund including processing fee of $63.

Help Yourself Bail Bond Co is NOT a BBB Accredited Business.

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