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Find a Location

Correct Alignment & Auto Repair has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCorrect Alignment & Auto Repair

    Auto Repair
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Correct Alignment & Auto Repair has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1902 Augusta Rd, West Columbia, SC 29169-4518
      BBB File Opened:
      11/8/2000
      Number of Employees:
      1
      Business Management
      • Mr. Tirrell Anderson, Owner/Manager
      Contact Information

      Principal

      • Mr. Tirrell Anderson, Owner/Manager

      Customer Contact

      • Ms. Desiree' Elders, Secretary
      • Mr. Tirrell Anderson, Owner/Manager

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/07/2023

      Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      Anderson is the owner of Correct Alignment. He lied to me on multiple occasions about repairs & refuses to give me any docs or proof that he purchased the engine discussed, & may be using a nonprofit organization to evade taxes on the work he charged me for. Details of interaction: - Lied about car repairs to my car - Refused to provide a receipt for the engine or the warranty - Refused to return vehicle simply bc I demand proof that he purchased the engine and warranty we agreed on? o He has told me that he does not have to provide me that information and that I should bring the car back to him if there are any issues - Lied LKQ wouldn’t sell directly to me - Had me Cashapp engine/towing fees ($2600) to Christ Fellowship International ($cfiministry1) - car repair would take a week- it was a month + - 8.19.23 car was ready when it was not (drove 186 mi roundtrip) - Sent me to multiple locations to pick up car, but was told it was not at either location (wasted entire day- car wasn’t ready - Told car needed a battery; lied & forced to buy at their inflated cost by saying battery I bought would void the engine wty o LKQ agent and website confirmed not true o Autozone manager (Tracy) said Anderson called to get exact same battery I returned - Promised delivery to Lake City the following day - Delivered car without engine purchase receipt or warranty requested @ 10:41PM - Refused to give documents and wouldn’t leave car - Said he would email it next day but did not - Had no further contact with me until I was able to get a ride back to shop 9 days later - Still would not provide the info or release car & now charging I owe $45 daily storage fee - despite the refusal to provide legally required docs - higher repair estimates than agreed (turbo engine -not discussed) - Charged $200 for towing to Lake City -did not tow - His business partner blamed me for trusting what Anderson told me and accused me of not doing my due diligence (recording available)

      Customer Reviews

      0 Customer Reviews

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      Local BBB

      BBB Serving Central South Carolina & Charleston

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