Business Profilefor193 Mac Store
Current Alerts For This Business
BBB Investigation: Online retailer 193 Mac Store fails to deliver branded goods to
US consumers
Since December 18, 2019, BBB of the Upstate South Carolina has been attempting to contact 193 Mac Store in regards to consumer concerns about their business practice. We have not received a response. This website is believed to be a scam.
At first glance, the website looks legitimate. The products are from well-known manufacturers, the site lists a physical address in Union, South Carolina, and there is a support telephone number and a branded support email. However, the phone number is out of service and does not match the area code of the physical address listed. There also has been no response received to any emails sent to the business, both from consumers and from the BBB.
According to complaints received by the BBB, 193 Mac Store has failed to deliver purchased goods for which a confirmation number was sent in an email and they have been charging consumer accounts. BBB interviewed a complainant from Missouri who lost money attempting to purchase Dewalt combination set online. The charges coming from Visa Direct were unable to be tracked by bank representatives in Missouri. The consumer was forced to open a new bank account to avoid the fraudulent charges and has not received the item they purchased a month later.
BBB searched South Carolina records for the physical address and business name. Neither was found with any government office. BBB believes it is likely that the owner of 193mac.store is not a resident of this address and is simply using it to legitimize the site.
BBB recommends that consumers do not solicit this business and has contacted the hosting domain to notify them of abuse. The domain has suspended the site pending an investigation.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 148 Bruce O Wilson Road, Union, SC 29379
- BBB File Opened:
- 12/12/2019
- Years in Business:
- 5
- Business Started:
- 9/9/2019
- Business Management
- Customer Service, Customer Service Representative
- Contact Information
Customer Contact
- Customer Service, Customer Service Representative
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.