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Find a Location

Cornerstone Construction Team, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
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    Business ProfileforCornerstone Construction Team, LLC

    Roofing Contractors
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2.5/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/13/2021

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Cornerstone Construction Team offers Roofing.

    Business Details

    This is a multi-location business.

    Find a Location

    Cornerstone Construction Team, LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      430 Belvue Rd Ste B, Travelers Rst, SC 29690-9286
      BBB File Opened:
      12/20/2016
      Years in Business:
      5
      Business Started:
      9/6/2018
      Business Incorporated:
      9/6/2018
      Accredited Since:
      7/13/2021
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Ms. Brittany Toole, Office Manager
      • Mr. Walker Thompson, CEO
      • Mr. Colin Thompson, Branch Manager
      Contact Information

      Customer Contact

      • Mr. Walker Thompson, CEO
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/14/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Our roof was replaced on July 21st through an insurance claim. We were notified by Cornerstone that there was damage to the siding during the installation. When we returned to our home, we did observe the damage to the side as well as damage to the lawn. Cornerstone said they were not responsible for the lawn damage because they were only on site for 3 hours. We felt the damage to the side was minimal and were willing to overlook it because we planned to paint the exterior in the next two years. Cornerstone sent someone in attempt to correct the damage caused only to create further damage that cannot be ignored. I was told that Cornerstone would repaint the side and if it did not match the remainder of the exterior would be painted per the contractor sent by Cornerstone. After 11 years of weather exposure, there is no way to match the paint according to the painter sent by Cornerstone and other professionals. We were told by the contractor sent by Cornerstone to paint samples around a corner of our home to see the color options in different angles and light. We did as asked. I obtained an estimate for the trim and porches of our home. At the time we did not feel Cornerstone was responsible. Cornerstone is denying liability to paint the exterior of our home other than the one side. We do not feel that we are responsible for the damage caused by Cornerstone, nor the costs to be compliant with our HOA covenants. We have tried to work with Colin at Cornerstone to come to an agreement. Unfortunately, Cornerstone is not willing to stand behind their company's work nor the subcontractors they are associated with. We feel that we have been understanding, patient and given Cornerstone the opportunity to correct this situation. They have implied that we are trying to hold them responsible for upgrading our home. The fact is that we asked for nothing until they caused further damage that must be corrected.
      Read More

      Customer Reviews

      8 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Danielle N

      5 stars

      03/23/2024

      Cornerstone was amazing from start to finish! They went above and beyond from working with my insurance to working around my busy schedule! They did a job that easily could have taken two days in one day and did it exceptionally well. I will recommend them to all of my family and friends. I have had my new roof for 6 months and extremely pleased.

      Local BBB

      BBB of Upstate South Carolina

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