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Entertainer

Silly Bobs Inflatables

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Entertainer.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:02/24/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    With being a previous silly bobs customer I reached out when my husband and I had the want to start our own business. I received a message and was told to call. But I always remember how great silly bobs was when I used them. Since then the company was sold to Greg. My husband spoke with Greg multiple times. He assured him that he didn’t want us to inherit someone else’s problems when buying units. That he had nice units for sale.
    To begin he said when we met we would blow each unit up to go through them with a fine tooth comb.
    Then he said to save time he could meet an hour from Greenville.
    He talked highly of the units he was selling.
    Upon getting home we set up one unit to find a 12 inch long slice in the unit.
    The next unit had multiple holes, significant seam damage. It wouldn’t even blow up with a 3 and 2 horse power blower together.
    The next unit had a giant hole in it and wouldn’t blow up tight.
    And the last unit had the skin peeling off the vinyl.
    We reached out to Greg after the first unit and he apologized. And said he would send $500 back. He never did.
    After the second unit he said to come there and we would hook them up to his blowers and see what’s going on. Sunday night he said how about I just mail you the blowers. We agreed. The blowers he mailed one was missing the whole plug. Thankfully my husband could fix it. But that didn’t fix the problem with the units.
    So we messaged Greg and said this isn’t working. We would like to bring these units back and get our money back. They all have issues.
    He said he had the flu. So we gave him a couple days.
    Today he calls and has an excuse for everything. Said he doesn’t want to take the units back. But will pay to have them fixed.
    We told him we would rather bring them back and get the money back.
    Greg said he was out $750 in the whole deal at this point. Not sure where he has lost $750 but
    my husband said ok give us the 6250 back and I’ll bring the units back. Greg has declined

Silly Bobs Inflatables is NOT a BBB Accredited Business.

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