Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Denny's Corporation has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDenny's Corporation

    Restaurants

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    58 complaints closed in last 3 years

    21 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company is a full service family restaurant.

    Business Details

    Location of This Business
    203 East Main Street, Spartanburg, SC 29319-0001
    BBB File Opened:
    9/27/1999
    Years in Business:
    70
    Business Started:
    6/1/1953
    Business Started Locally:
    12/31/1991
    Business Incorporated:
    9/29/1988
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Denny's Restaurants
    Business Management
    • Ms. Maria Lanzetti, Complaint Specialist
    Additional Contact Information

    Fax Numbers

    • (864) 597-8019
      Other Fax

    Phone Numbers

    Customer Complaints

    58 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/20/2024

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    For Dennys case *************, I already showed proof that my food wasn't delivered properly. I confirmed with the store and all. I contacted the corporate office who keeps saying the franchise will refund me. Nobody has responded to numerous attempts for 2 weeks. Please refund me for this order!
    Read More

    Customer Reviews

    15 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    BillieJo A

    1 star

    02/27/2024

    I went to the location on 4999 Highway 6 houston texas 2 weeks ago with my grandson and had the worst experience. Im still waiting to hear back from the district manager which who hasnt called like i was told he would. I was there on march 15,2024 around 8:30 pm and i got my food delivered to me 2 minutes after ordering it and it was so old and cold and disgusting. i was so disappointed but i didnt want to get mad infront of my grandbaby so i called the next day. Nobody cares there and i dont inderstand what kind of district manager they have that never cares to reach out to there customers to listen especially since they know there is no store manager at that location. The service was horrible and they didnt even give us napkins knowing i had a 2 year old with me. i use to like Dennys but after that night i will never go there again and i will tell everybody about this bad experience i had and how nobody cares there !!!

    Local BBB

    BBB of Upstate South Carolina

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.