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Business Profile

Apartments

The Abner

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/05/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I stayed at this apartment complex from January 2023-October 2023. I faced an hardship on top of I kept having issues with my apartment so I gave a 60 day notice I cleaned the apartment and moved out a week before the 60 day notice was supposed to be completed because i didn’t want to pay November’s rent the company kept my deposit and charged me the rest of
    The months I was supposed to
    Reside there. Now it’s on my credit report preventing me to secure a place to rent.

  • Initial Complaint

    Date:02/16/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Lashawn the Abner manager was notified several times about the condition of the apartment that I was renting. The apartment was unlivable due to roaches. Lashawn claimed she had the apartment sprayed for the bugs. Myself and my three children were affected by these conditions due to asthma and allergies. We couldn't even turn the heat on because the poison used for the bugs caused breathing issues. I wrote Lashawn and asked for her to move me to another apartment and she agreed. This never happened. We had to stay at hotels and a family members home if we didn't want to sleep with roaches crawling and having physical allergic reactions to these deplorable living conditions. I withheld rent due to the extreme conditions and Lashawn evicted myself and my children leaving us homeless. What you see in the below pictures are minimum to the evidence I have.

The Abner is NOT a BBB Accredited Business.

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