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Find a Location

21 main has 1 locations, listed below.

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    • 21 main

      719 N Beach Blvd North Myrtle Beach, SC 29582-4581

    Business Profilefor21 main

    Restaurants

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    719 N Beach Blvd, North Myrtle Beach, SC 29582-4581
    BBB File Opened:
    6/20/2017
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/04/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On Friday, Dec 30, 2022 my wife contacted this restaurant to make reservations for 2 on New Years Eve. It required her to give a credit card number to hold the reservation. She subsequently checked the menu and saw that there was a minimum charge of $150 per person. We decided that this was more than we wanted to spend. She then called the restaurant an hour later and canceled the reservation. The woman she spoke with did NOT inform her that our credit card would be charged regardless. The next morning I discovered our debit card had been charged $300. I then called the restaurant to contest this and demand a full refund. She refused saying it was clearly posted on their open table reservation page that this was their policy. I then asked if we could at least make another reservation and have one meal compensated. She again refused. I have contacted my bank to dispute this. The matter is still pending with them. This is just plain wrong. I would greatly appreciate BBB help with this. I have told many friends and contacts about this so that they are aware of it. Thank you very much for your time and attention.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Cassandra H

    1 star

    11/24/2023

    Had an emergency come up for Thanksgiving call and left message to cancel Thanksgiving Day. Call back when they open to also cancel due to takings a $100 deposit, ******* said manager will call back the next day because they was so busy. Call back Friday left message because I never received called, so I called again and now the excuse was manager not in today and they cant refund money and refused to make new reservations with the $100. I asked if we could use $100 for tonight reservation and was told no. Stay Away! Customer Service sucks! Took my $100 and wouldnt even give a restaurant credit or refund. They claimed they were so busy Thanksgiving and couldnt answer my call but Im sure they filled my reservation plus took my $100.

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