Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Real Estate Rentals

Grand Strand Resorts Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Real Estate Rentals.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromBernard B

    Date: 11/16/2022

    1 star
    In 2 words, STAY AWAY. This was by far the worst agency to rent from and deal with. The issues are far too numerous to even go through here. We stayed October, 2022 in Crescent Shores, unit N901 for the month. It started with a p*** smell in the ensuite bathroom that did not get resolved for 3 days and got worse from there. By the last week, having told them about problems with appliances and broken furniture and not getting them resolved, we were informed a few days before that scheduled construction on our balconies was starting by which we were not able to use our balconies, had all the balcony furniture dumped in our living room and the pool and hot tub being closed for the remainder of our stay. We would have liked to be made aware of this ahead of time but were told there was nothing they could do. Other people staying there were aware of the work before they came. After asking for a refund on our last week they gave us ***** and said that we should be happy with that and there would be no further action on their part. Overall we will never rent from them again!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.