Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

Important information

  • Additional Info:

    Heritage Pools, LLC is the recipient of the 2016 BBB Torch Award for Marketplace Excellence.

    Heritage Pools, LLC is also the recipient of the 2020 BBB Business of the Year Torch Award - Medium Business Category.

    The Torch Award was created to recognize local businesses that exemplify BBB's high standards of Trust and Ethics.

About This Business

Heritage Pools, LLC is Charleston’s custom pool builder, serving South Carolina with handcrafted inground pools, renovations, and outdoor living features. Whether you’re dreaming of a low-maintenance fiberglass pool, a concrete showpiece, or a compact plunge pool, we tailor every project to your lifestyle and property conditions. Our proprietary Heritage I-Beam Pool is engineered for performance in unstable soil and hurricane-prone regions, ensuring long-term structural integrity. We’ve won national awards for design excellence and back every project with responsive service, deep expertise, and a legacy of quality.

Products and Services

Heritage Pools, LLC. specializes in: residential new construction pools, pool renovations, liner replacements, deck installations/renovations, covers, equipment service and repair, pool openings/closings, pool service/cleanings and maintenance.

BBB Accredited Since: 8/29/2004

Years in Business: 32

Business Details

BBB File Opened:
9/1/1992
Business Started:
9/1/1992
Business Started Locally:
9/2/2004
Business Incorporated:
9/20/2004
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Mr. Michael Gesmond, Member
Mr. Chris Courchaine, Operations Manager
Number of Employees:
43

Additional Contact Information

Principal Contacts
Mr. Michael Gesmond, Member
Customer Contacts
Mr. Michael Gesmond, Member
Ms. Kathleen Pressler
Mr. Chris Courchaine, Operations Manager
Fax numbers
Primary Fax: (843) 406-8786
Additional Websites
houzz.com/professionals/s...

Industry Tip

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.