About
Important information
- Additional Info:Consumers should take into consideration the company's size in relation to its complaint volume. BBB has determined that the complaints received against Build-A-Bear Workshop are either normal for its industry or a result of the COVID-19 pandemic The company has been responsive to all concerns brought to its attention.
Overview
Build-A-Bear Workshop, Inc.
1301 Celebrity Cir Unit Fs3
Myrtle Beach, SC 29577-7454
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 7/31/2000
Years in Business: 28
Products and Services
Business Details
- BBB File Opened:
- 7/31/2000
- Business Started:
- 9/8/1997
- Business Started Locally:
- 9/8/1997
- Business Incorporated:
- 3/31/2000
- Type of Entity:
- Corporation
- Business Management:
- Roz Johnson, Senior Vice President
Additional Information
- Payment methods
- Cash
- Credit Card
- MasterCard
- Visa
- Business Categories
- Toys, Dolls, Doll Accessories, Doll Clothing, Toy Making Supplies, Doll Making Supplies
Latest Reviews
Thomas M
"I have spent an hour trying to get an online exclusive plush. Their website cannot handle the traffic." ... Read full review
Lorie K
"They advertise in store pick up. I contacted the store and everything I wanted for Instore pick up was available in multitude." ... Read full review
ariana r
"AWFUL customer support. We ordered a bear as a gift and they sent the completely wrong item, now telling us the item we PAID 160$ FOR IS OUT OF STOCK." ... Read full review
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