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Business Profile

Roadside Assistance

AAA Myrtle Beach

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roadside Assistance.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/12/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am in the ** auto club but the web site brought me to the corporate office to in *****. Please contact the ************ of ***. As a visually impaired person your logI in Response is difficult to do. Also please note I still have no response from them for my refund request. 

    Business Response

    Date: 09/04/2025

    This is not a matter for ********* to address. Please direct this to the correct ******** for review/response.

    Customer Answer

    Date: 09/12/2025

    I have been a member of *** since 1978. I had two incidents that were dangerous and caused physical harm due to the delay and failure to send help. I reached out weeks before my renewal for reimbursement after waiting 25 minutes on the phone. They said they would send a form. It did not arrive . Nor did the second one. I get my credit card statement from them and my card but now no delivery of a complaint form. I tried to file a message on line but they would not log me in. Even though the first 5 numbers of my card showed up. I am seeking $40 for paying a fireman to unlock my car and seeking my renewal fee waived for sept2026-27. I am disabled and have been dealt with an inappropriate business behavior. I desire justice. Thank you.

AAA Myrtle Beach is NOT a BBB Accredited Business.

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