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Business Profile

Real Estate

Eagle Realty

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Eagle Realty's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Eagle Realty has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Eagle Realty

      5601 N Ocean Blvd, C102 Myrtle Beach, SC 29577

    • Eagle Realty

      2100 Old Hwy 17 North Myrtle Beach, SC 29582

    • Eagle Realty

      4336 C Sea Mountain Hwy Little River Little River, SC 29566

    • Eagle Realty

      5601 N Ocean Blvd, C102 Myrtle Beach, SC 29577

    • Eagle Realty

      1007 Sea Mountain Hwy North Myrtle Beach, SC 29582

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/17/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I booked a condo according to the description that was given to me from Booking.com. According to the description this unit would accommodate my 10 guests as well as all the amenities such as blow dryers, washing machines, pull out beds and so forth would be up to par. That was not what I received. The beds had sinkholes in them. The outside furniture was broken in which an accident occurred. There was only three spoons in the entire unit. The pull out bed was nothing but springs. Both hairdryers in the unit blew up. The water pressure was extremely low, as well as no hot water flowing out of the faucet in the master bedroom. The furniture was chipped and old. There was mildew coming from the unit that blew air. There was mold located in a cup that was in the cabinet. And the list continues. I reached out to the company with no avail. So then I proceeded to reach out to booking.com since that is who I went through. They tried several times to get in contact with the company with no avail as well. I reached back out to the company And explained my concerns. I was greeted with a very disrespectful front desk clerk. She then passed the phone to her manager ******. ******** stated that booking.com had never reached out to him via email but he did see where I tried to call them. I explained to ****** that I could show him proof that I was trying to reach out, and he told me that was okay. I uploaded pictures to show them my concerns. ****** assured me that he would get the issue rectified. I spoke with ****** again and he stated that he would put in a recommendation for me to get some type of refund back from this unit. I did not hear from ******, so I called ****** again on july sixteenth. ****** was not at work, so I called again on July 17th. That's when ****** told me that booking had already settled the issue with me. Now it's pretty funny that he was able to receive emails from booking.com regarding me, but not earlier in the week.

    Eagle Realty is NOT a BBB Accredited Business.

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