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Find a Location

Chase Signature Homes, LLC has 1 locations, listed below.

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    Business ProfileforChase Signature Homes, LLC

    Home Builders

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    5001 N Kings Hwy STE 206, Myrtle Beach, SC 29577-2556
    BBB File Opened:
    12/7/2018
    Years in Business:
    9
    Business Started:
    12/23/2014
    Business Started Locally:
    12/2/2014
    Business Incorporated:
    2/10/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 17763 for this business, issued by SC Department of Labor, Licensing, and Regulation

    These agencies may include:

    SC Department of Labor, Licensing, and Regulation

    Synergy Business Park; Kingstree Building, 110 Centerview Dr

    Columbia SC 29210

    (803) 896-4300

    https://llr.sc.gov/

    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Mr. Sydney L Chase Sr., CEO

    Customer Contact

    • Mr. Sydney L Chase Sr., CEO
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Find the right home builder for you

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/15/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I signed a contract with Chase Signature Homes in June of 2021. I was given a vague estimate of build and a total price. My wife, realtor, and I were told it would take 8 months at the most to build. It took 10 months. The house ended up over $13,000 over budget. They did not complete all of the work. They charged an extra 20% on any overage. They waited until the last minute for my wife and I to pick out things such as flooring. They forced us to use Lowe's for our light and plumbing fixtures. Then required we pay full retail plus sales tax (there was supposed to be a contractor's discount, I have a recording of one of the owners stating this). They cancelled the drywall and insulation subcontractor b/c they didn't like that I asked questions about the AC unit. Since my wife and I have moved in, I have reported several items that need to be fixed and also items they did not do. I also had to install my own driveway, even though the driveway was in the contract. They refuse to give me the money that was budgeted for the items they chose not to complete and the driveway. They installed a temporary driveway w/o a permit and refuse to have it removed. SCDOT and Horry County Stormwater Authority have both said this needs to be removed by them. Horry County Stormwater suggested I report them to the SCLLR, which I have done. I had to hire an attorney to get them to get a Certificate of Occupancy on the house so my wife and I would not become homeless. According to my attorney, the builder intimated to him that they wanted my wife and I to be homeless to punish us. They still have work that needs to be completed, items on an inspection report that need to be completed, refund the 20% surcharge on all overages, refund $5,970.45 in unauthorized overages they charged, and repair the items that have been given to them that were not done correctly. They have also left trash such as lumber and cement piles strewn throughout my yard.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    D S

    1 star

    03/24/2022

    If your looking for a good custom home builder. Keep looking because this company ain't it. Don't believe the reviews they're from people they know and that BS news award from WMBF Best builder in the Grand Strand those votes are paid for with gift cards from people off social media. Anyways, I had this company build me a vacation home that was 4 months late and $50K over budget. The poor communication from this company and over priced service is not worth the end result. Lastly, a change order is were both parties agree to the change in scope of work and said amount. Not just do the work and then e-mail me a change order for a price i did not give consent too.

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