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Business Profile

Heating and Air Conditioning

One Hour Heating & Air Conditioning
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

2

Average of 4 Customer Reviews

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Review Details

  • ronald a

    Date: 07/03/2025

    I had a service contract with one hour ($15 per month) They came today 7/3/2025 for my yearly tune up. The system was working without any issues. The technician informed me that my capacitor was bad ,and he replaced it at a cost of $190 . A 45/5 microfarad capacitor costs between $10 to $20 on ******. I know companies have to make a profit ,but having a service contract ,and being charged $190 for a ten dollar item is robbery with violence ,especially when paying a monthly service contract. I have cancelled my service contract . Buyer beware.

  • Kathy D

    Date: 09/24/2024

    Our a/c went out during the hottest part of the summer. It was 95 degrees inside and the very next day, Saturday, two technicians, **** and ******* work in the heat all day to get us a new hvac unit. They were so professional and hard working we had our a/c back by 4pm. They saved us from having to stay at a hotel and they worked so hard in terrible conditions and were so polite! We are so thankful. ******, the salesman made sure we got what we needed fast and gave us options we could work with.

  • sady d

    Date: 08/07/2024

    We purchased a Daikin split/ac installed in 2017, $5,822.00, then in 2019 the unit failed to work but it was under a 10 year warranty. 1hourAC had me purchase a replacement for $1,490.00, they gave me some excuse for the additional fee. Then in 2022, the remote that runs the unit was not working, so they charge me another $175.00 for the replacement remote and all was working well until today 8-7-2024, the newest remote would not work. Spoke with **************** Support and that's when the can of worms opened up. 1hourAC never registered my new second unit installed in 2019, therefore I can not request a new remote thru Daikin because of the "NOT REGISTERED" warranty. So I agree with everyone below, this company should not be in business and will never recommend them to anyone. Daikin the manufacturer will be reaching out to them so I can get my remote.

  • Marie G.

    Date: 07/27/2023

    If I could give a minus 1, I would. This company One Hour Heating and Air has a terrible reputation when it comes to treating their customers. They do not stand behind their work and they also lie to their customers even the managers. The manager agreed to return the money I paid them $824 less the service call of $109. I am still waiting after 2 weeks with no results. I was given a choice of putting freon into our air conditioner and **** said it would last for approximately 30 days so I could decide if I wanted it fixed or replace the air conditioner. It didnt last 24 hours. ************************* is the manager who agreed to make a refund but hasnt and is not returning my calls now. You can ask other air technicians and they will tell you that they cheat customers. This company is looking to scam customer. I also had a monthly contract with them but obviously I have cancel that as well!

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