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Business Profile

Auto Body Repair and Painting

Shoreline Collision

This business is NOT BBB Accredited.

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Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Logan K

    Date: 11/04/2022

    My recent experience with Shoreline Collision was horrible. I would not recommend this company to my worst enemy. This company has sent me and my insurance company on a wild goose chase to get my car for two weeks. I was in a minor car accident on a Saturday afternoon, and I had to have my car towed from the scene. This was not my first-choice company to get my car from the scene but because I am a young girl, and college student that is not local to the area I asked the officer at the scene to just get me a company that is trustworthy. However, Shoreline is the exact opposite of trustworthy. They didn't answer the phone the following Tues-Thurs of having my car and on Friday they claimed my car had been towed to a salvage yard two days prior. I will also add here that my accident was in no way bad enough to have my car totaled. When insurance called the salvage yard, they had no idea what they were talking about. Shoreline then claimed later the same day that they did have the car and I needed to come up there and sign to release the car. So, the following morning (Saturday) I showed up during office hours to sign and I spoke to ******* who was very rude and let me stand in the rain while he spoke to me saying he couldn't do anything for me. I was able to see my car from their gate so I knew for a fact that it was on their lot. My mother then called and spoke to *******, and he was even more rude to her on the phone and admitted that I did not need to sign anything anymore, and that insurance could pick my car up on Monday. When Monday came Shoreline claimed to not have my car AGAIN. This issue went on for another week so for two weeks Shoreline lied and claimed my car was not on their lot when I knew that it was because I saw it when I went on Saturday. It took a total of 13 days to get my car from their lot. Shoreline charged over $900 in fees which is absurd! Do not use this company even if they are the last ones left on Earth. They are incredibly rude, and they

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