Business Profilefor30 Minute Appliance Service

It all began when our tenants complained the AC went stopped working on 10/24/22. We called **** because we thought he was the one that originally put the unit in. He went out and looked at the unit and said the air handler needed to be replaced. He quoted us $3200 for the replacement of the air handler unit and added freon. We went with ****, which turned out to be a $3200 mistake. He told me he put the new air handler unit in. He said everything is working fine and that he just needed to go to tape up a couple ducts, but that he also needed to go to Florida for a VA appointment and would finish when he got back in a couple days. He said the tenants had AC and that they were happy. So I paid him. The next day the AC wasn't working and the tenants were complaining. I called ****. Now he can't come back unit almost a week later and that he is stuck in Florida. I couldn't wait that long as the tenants needed AC. I called Waccamaw Heating and Cooling and they said that the air handler unit had never been replaced. Drain lines weren't even connected and water had been flooding the ceiling. There were bare electrical wires that had been cut and taped. He slipped some type of white goo all over the old unit. All of this was supported with pictures Waccamaw had taken and sent to me. That's when I realized my gut feeling was in fact correct. I called him and asked if I could recoup some of my costs since he never replaced the air handler unit and he lied once more saying that he did. He clearly has no idea what he is doing with HVAC. Now I am out $3200 and have to pay Waccamaw to actually do what **** said he was going to do in the first place, which is replace the unit. Plus I need to repair drywall that was damaged due to his negligence. My only hope is to warn others so that they are not taken advantage of like I was.