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Business Profile

Auto Repairs

Simm's Tire & Auto

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:02/17/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    on Feb. 2nd I paid Mr. ***** at the business above $50.00 for a diagnostic check and $270.00 for a part. The part was supposed to come in 3 days, but it never came and the guy kept giving my son and me the runarounds. We've been asking for the money back or the part and he can't produce either. All I want is my money back and this shop to be closed down. This man is operating with no license which I wasn't aware of at the time. He is pulling scams with the Auto Connection Car lot in ************, **. We are not the first people that he has done this to. He repeatedly cursed me out over the phone when my son called about the refund. It has been 15 days and no refund or part. We have been trying to work with the guy to get my money back to no avail but was told by many others that he's on drugs and constantly pulling scams on people.

Simm's Tire & Auto is NOT a BBB Accredited Business.

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