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Business Profile

Computer Dealers

Diesellaptops.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Dealers.

Reviews

Customer Review Ratings

1

Average of 5 Customer Reviews

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Review Details

  • Michael S

    Date: 06/11/2025

    Michael S

    Date: 06/11/2025

    Misleading Sales and Poor Customer Support – Beware

    I had a terrible experience with Diesel Laptops. They advertised and sold me what was supposed to be a brand-new unit, but what I received was clearly a used and outdated product. When I reached out to their team for help, instead of owning up to the mistake and making it right, they gave me the runaround and failed to stand behind what they sold me.

    It’s extremely disappointing when a company misrepresents their products and then refuses to honor their obligations. Based on my experience, I would strongly caution anyone considering doing business with Diesel Laptops. I will definitely not be using them again.

    Diesellaptops.com

    Date: 06/13/2025

    Customer purchased a computer along with a 12-month Cummins software license from Diesel Laptops 9/11/2023 (SO50055). The computer was disclosed as refurbished at that time. Mr. S**** called back into Diesel Laptops 5/12/25 to renew his Cummins license. Our Technical Support team spent a lot of time to get Mr. S****’s computer license installed, and eventually coming to the conclusion that that Mr. S**** would need to send in his computer and we would attempt to reimage the computer or he could opt to purchase a new computer. Our last communication with Mr. S**** was on 6/3/2025 with our Director of Technical Support and they spoke at length and the customer was given 3 options (1) send in the computer and we can attempt to reimage (2) purchase a new computer from Diesel Laptops (3) Mr. S**** purchase a computer elsewhere and we’ll install the software on his purchased computer. We are waiting for Mr. S**** to decide on how to move forward as of 6/13/2025.

  • Jeremy C

    Date: 04/30/2024

    I was on the fence about renewing with diesel laptops Texa. It costs $1600 dollars for the renewal and I needed it for one reason and one reason only: to do a turbo relearn on an Isuzu box truck. I explained that to the salesman and he assured me that the software would perform that function. I spend endless hours with techs only to find out that it does not perform that function. And then they refused a refund.

  • Parker B

    Date: 04/15/2024

    SCAM! Tells you lifetime licenses then refuses to help when your license goes out unless you pony up 3k. Happened on both laptops I purchased from them!

  • Rob D

    Date: 02/17/2024

    I started looking at diesel laptops since they bought out the software I was using (PF diagnose), and have had absolutely no support from them. I've since downloaded some of their free programs and found them to be extremely buggy and problematic. Given the support I received I've never spent any actual money there, and by the reviews I see here I'm glad I didn't. I did try and leave some reviews on their own website hoping maybe it would catch some attention only to find the link they send to confirm the review doesn't have a functional confirm button. Typical of this company, stay away from this company at all costs.

  • JD D

    Date: 08/11/2023

    Diesel Laptops, LLC (diesellaptops.com) should be completely shut down. diesellaptops.com (Diesel Laptops, LLC) scammed me out of $12,998. The laptops I purchased (2 different kits) are complete junk with rhino liner sprayed on them, and they were supposed to be new, but they are both extremely used. One of the laptops only worked from May to June and then stopped working, I purchased their so-called diesel care (warranty) for both laptop kits but when I tried to get my laptop fixed which was well under warranty, they did nothing to remedy the problem. Instead, they harassed me and tried to intimidate and did not fix my laptop at all. The software I bought was only used a few times cause when the laptop stopped working the software was on that laptop (they promised to send me a flash drive with the software on it that I purchased but again they turned out to be nothing but scammers and liars) and when I tried to put it over on another computer they had called that company which is cojali jaltest and had them lock up my jaltest link and my software. which is absolutely illegal, but they do all kinds of illegal things to steal your hard-earned money, like u buy new laptop and they send u a old beat-up laptop that's over 15yrs old that one of their sales techs used. Diesel Laptops are scammers, liars, and thieves.

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