Reviews

Review Details

• Review frompedro l

  Date: 06/26/2025

  1 star
  we bought a car from JD Byrider and the first day the battery had to be replaced and then the check engine light came on exactly 15days after the purchase and the car was coming up with a 0420 code meaning the catylic converter was needing to be replaced as to which the byryder should have replaced but instead we ended up replacing while still making payments and we still have issues with this car and not only did the catylic converter go out there was other issues that was going bad in this car as we also replaced both cats and the o2 sensor had to be replaced which is the only thing they were willing to replace and then we find out that the mass flo air sensor also was all worn out and once I got the car back you would think the car was in good condition and although some of the issues were addressed on this car the car is not running or performing the way it should as the car wants to die but doesnt and then the car will lose power and then gain power off and on, we are so so fed up with paying out on repairs soon after buying this car. we are thinking about returning the car and taking the hit on the credit report instead of paying out even more money on this piece of junk. by rider your cars stink.

• Review fromMary L

  Date: 06/03/2024

  1 star
  My car was supposed to be paid off in June I called the hateful cnac case manager to assure my car was paid off WELLLLL she informs me I still owe 833 dollars more because I was behind a few payments. From my understanding when I signed the contract there was NO GRACE PERIOD so explain to me how I was a couple month's behind. I have all payment receipts i was told by the same case manager last month that it would be paid off june 3rd all my calls are recorded and the extra showing up was finance charges that would drop off june 3rd. I even paid for my air to be fixed twice and still doesn't have air guess I'm having to pay for the transmission that was rebuilt last year even though it was under warranty.guess my credit will take a hit I REFUSE TO PAY THE EXTRA MONEY SO COME GET IT.

• Review fromIniki W

  Date: 03/01/2024

  1 star
  Hi I have gotten a car from jd byrider twice. Once in Charleston and now in Greenville. Gotten a ******* ******* **** from them back in July. I had to get the chorco cannister replaced because it's hard to put gas in it. They lied never fixed anything because it had the same problems. I meant to them that the car gear doesn't change unless I put a card chip or phone beside it. They never wanted to fix the issue. Now 7 days ago someone tried to steal the car and snatched my ignition out. I gave them the police report and was in communication asking when was they going to tow it to them since they put out a request 5days before finally picking up the car. Yesterday my case manager Josh texted me trying to convince me to keep the car after they fix it and I told him I don't feel safe and that I want to end contract since I've paid on time everytime. Now Today they charged my card a week after picking up the car because of theft and told its nothing they can do about it even though it was them prolonging the process. So since I didn't want the targeted vehicle they want to fix and give me back I had to sign a paper saying I got repo. When I've never missed a payment and their reason of having the car is because someone snatched the ignition out if it. They wasvery rude especially the head Manger Michael!! He snatched the forms I signed out my hand and was about to push me off the handle of door because I asked for my copy. He called the police and said he bet me 100 bucks that he want loose his job. I asked for high ups number but the number they gave me redirected back to them and they hung up in my face told me to never call them again. How can I file a complaint if they gave me the number to call the same location. I asked for my ledger printout they told me to call the high up to get it but the number they gave me is them. Which again they hung up on me. The Manger Michael needs to be fired if you ask me. I will never recommend jd byrider
  Greenville sc

• Review fromCamilla C

  Date: 08/13/2023

  1 star
  This is by far the worse company to get a car from. I had been late on my payments for the past month because of a hospital stay, death in the family, and loss of income due to the above. I had someone making a payment for me and Cory refused to take the payment so he had the car repoed while I was in the hospital having my son and my grandmother passing away. In order for me.to get the car back Cory made me come in the establishment straight from the hospital after having a new baby to pay him money for my car. So fast forward to today which is only 2 weeks from the first incidenf. My phone was disconnected so I couldn't get in contact with anyone so once again Cory has my car repoed while I had my children in the car. And I ended up going to jail for this. I will never do business with Jd Byrider again and Cory needs to be fired. It's a long list of people who complains about him and how rude he is to people. When I tried to call and talk to him he continued to hang up on me and wouldn't let me say anything and argued back and forth with my kids father when he tried to make a payment. I purchased a car from them back in 2013 and NEVER had any issued. The only issues that I know of now is with Cory and once again he needs to be fired. You cannot contact corporate about anything because it's not a thing. All it does is send it back to Cory. I will definitely be letting anyone know not to purchase a car with them.

• Review fromAmber W

  Date: 06/28/2023

  1 star
  I feel like I got cheated on the car they sold me and truthfully I want my money back to go else where to get a reliable car because I have only had this car 7 months and it's had three different things go wrong already I'm highly upset and would like to know my options.... I can't keep being without my car I work plus I have a kid to think of as well as myself please help.

• Review fromKarema C

  Date: 05/02/2023

  1 star
  JD Byrider is an used auto dealer selling cars that they over charge it’s clients for purchase! They require a large down payment which is illegal by law US 15 1662!
  I’m not the only customer that has complaints of issues with there vehicle after purchase!!An investigation needs to be done at the business!!