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            Business ProfileTrinity Property Management, LLC

            Property Management
            BBB accredited business

            Contact Information

            3505 Pelham Rd Ste C

            Greenville, SC 29615-4154

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            Email this Business
            (864) 534-3479

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            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 8/11/2020

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Trinity Property Management, LLC is a full service property management company.

            Business Details

            Location of This Business
            3505 Pelham Rd Ste C, Greenville, SC 29615-4154
            Email this Business
            BBB File Opened:
            8/10/2020
            Years in Business:
            5
            Business Started:
            4/16/2019
            Business Incorporated:
            4/16/2019
            Accredited Since:
            8/11/2020
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mrs. Jennifer E Hallex, Owner
            Contact Information

            Principal

            • Mrs. Jennifer E Hallex, Owner

            Customer Contact

            • Mrs. Jennifer E Hallex, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Property management

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/13/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I paid my rent for the Month of August and informed them that I would be moving the next month I was renting month to month. I cleaned the apartment and cut the grass was told I would get my deposit back but have received it. I also sent a certified letter requesting my deposit still no response I have pictures!
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            Read 2 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Jamie G

            09/11/2023

            Lack of Communication I have never heard their tone of voice. I can’t get a call back or text back. My air and Heat has been out for over a week. Repair came to look at it. He cut the electricity off to my unit. I got home from work and turned it back on. No letter no text no call to let me know what’s happening. A week later I was about to contact repair guy. He stated the unit was smoking and it needs to be off. No one ever told me. I’ve been burning the unit all weekend. No one told me anything. Creating an unsafe environment for my son and me.

            Trinity Property Management, LLC Response

            10/24/2023

            *****, we apologize that it took so long for your brand new heating and air unit to be installed. Unfortunately it had to be ordered and we had no control over that. However we did provide you with a window air conditioning unit to help ease the situation. We were unaware that the repairman had turned off all of your power and should have only disconnected the heating and air system while waiting on the new unit. We also had to get approval to spend the owner's money on all of the above, which we submitted immediately upon knowledge of the issue since we do not own the property. On a large expense we must get price approval first. While we cannot control all circumstances, we, as well as the owner, are committed to providing excellent service and are saddened that you feel you did not receive that. Please accept our sincerest apologies for this situation and we will continue to strive for excellence and speedy service if you should have any issues in the future.
            Read 1 More Customer Review

            Local BBB

            BBB of Upstate South Carolina

            More Info on Local BBB

            BBB Reports On

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