Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Loan Servicing

Shellpoint Mortgage Servicing
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(800) 365-7107Write a Review

About

This business has 2 alerts

Overview

Shellpoint Mortgage Servicing

75 Beattie Pl Ste 300

Greenville, SC 29601-2138

View Service Area
See Hours
Operating Hours
8:00 AM - 9:00 PM
8:00 AM - 9:00 PM
8:00 AM - 9:00 PM
8:00 AM - 9:00 PM
8:00 AM - 9:00 PM
10:00 AM - 2:00 PM
Closed

BBB Accreditation & Rating

Shellpoint Mortgage Servicing is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

Join Trusted Businesses

Become BBB Accredited

About This Business

BBB Accredited Since: 1/25/2017

Years in Business: 18

Products and Services

Mortgage Servicing

Business Details

Local BBB:
BBB of Upstate South Carolina
BBB File Opened:
12/13/2011
Business Started:
1/1/2008
Business Started Locally:
3/1/2014
Business Incorporated:
7/21/2008
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Newrez
Business Management:
Ms. Kara Watt, Compliance Manager
Ms. Jessica Julia, General Counsel

Additional Contact Information

Principal Contacts
Ms. Kara Watt, Compliance Manager
Fax numbers
Primary Fax: (866) 467-1137
Social Media

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Business Categories
Loan Servicing, Mortgage Administration

Latest Reviews

  • BLAKE P

    "I am a named defendant in an active foreclosure matter in Oklahoma County, OK involving a property serviced by this company. (REMOVED)I have made multiple attempts to obtain basic loan information and to explore loss mitigation options, including phone calls and written requests." ... Read full review

  • Mary S

    "I am an executor of a probate estate and have been trying to get shellpoint to issue a payoff demand report for 2 weeks now. They were given death cert, court letters of testamentary and copy of DL weeks ago but conveniently lost the records so they were resent again." ... Read full review

  • TRAVIS L

    "Shellpoint has changed their number where you can no longer speak to someone if your loan is closed. My loan was closed, paid off and they still auto drafted money from my account." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.