Business ProfileforClassic Carolina Home

Wish I could give ZERO stars!! We purchased a dining room table, 4 chairs, and a bench from Classic Carolina on March 26, 2022. When ordering, I was told the bench was not in stock but would be in in early June. No problem. I loved the table and bench so much that I was willing to wait. June rolled around and we were leaving to go out of town. I called Classic Carolina to follow up with them about the beach because they can’t seem to communicate with their customers about anything. I also wanted to make sure it wouldn’t be delivered while we were on vacation. I was then told that our bench would be in in August. Nice of THEM to call US with an update. I expressed that I was not happy about that. They should have never said it would be in in June (false information). They should have said upfront that deliveries were delayed for whatever reason and that it would be in in the next year! Again, I loved the table and bench so much that I thought oh well, we will wait until August. I did also mention to them that we didn’t have enough seating for all when we were all together. We are a family of 5 with a boyfriend and girlfriend of two of the kids. They asked if I wanted to exchange the bench for chairs and they could deliver them right then. I told them no. I ordered the bench because I loved the bench and the bench is what I wanted. I didn’t want chairs. I already had 4. That was the only solution they gave us as that point. August rolls around, and they contact us saying our bench was in! Great! I was so excited! I had my husband take off work to be here when they delivered it. I get home and take one look at it and see it does not match our table. It was the wrong beach. I immediately call the store to let them know. The guy on the other end (Joe) was so ridiculously rude, I couldn’t believe it! He didn’t want to hear anything I had to say. Told me he knew it was the wrong bench. I’m so glad they communicated that with me the week before when they told me