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Business Profile

Collections Agencies

Dynamic Recovery Solutions, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 154 total complaints in the last 3 years.
  • 7 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/11/2025

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    June 11, 2025
    Between 11:03-11:25am CST I received two calls from the following numbers: 1. (615) 621-4450 and 2. (615) 378-2856. The first caller at 615-621-4450 left a message, did not leave a name or the business that they were call from or for; and they didn't state it was an attempt to collect a debt, they stated this was about a law suit. They left no name or information but a number to call (866) 603-5774. When I called the numbers a female answered but was of no help about specifically who called from that number. She did tell me they were The ***** ****** in Diamond Bar California. She may have been ****** ******* ** ********. I do not know if it matters. However, it is important if they are not legitimate. Every detail is important if the individual(s) is operating under any ill-will, malice, or fraudulant means. There is so much going on that an appropriate voicemail is a requirement. I am a professional with a college degree. I do not know anything about the person who is calling my phone without a proper name, city, state, name of company etc. There is so much deception in the world in addition to violence and trafficking, companies should not be allowed to play games with the public. Legitimate companies should leave enough information to indicate they are legitimate. The 2nd number (615) 378-2856 was a woman (she may have been ******* ********-I am not sure, and do not know if it matters as of yet) stated they were a ******** ********** ****** that was private to the public and hand no knowledge who called from the phone she just answered. That makes no sense for them to call me at all if they are not a legitimate public entity with appropriate calling practices regarding the public. Companies with those type practices should not call. I do not want these companies calling violating my civil liberties and causing me stress. Because of their messages, I have to be concerned about who they are, are they are professionals or liars and/or criminals.

  • Initial Complaint

    Date:03/04/2025

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dynamic recovery solutions out of Greenville South Carolina collected a debt under the creditor of DTE energy. I am calling to get proof of paying off my collection and the phone number both on the paper from them and on the internet say a serious error has occurred. I cannot get a hold of this company and had read that they are a scam on your website.

  • Initial Complaint

    Date:09/25/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Business contacted me 3 years ago regarding an account in collections. They have collected 25.12 for 3 years now, this is way more than I owed on the account. Would like the deductions to cease and no further contact from the company.

  • Initial Complaint

    Date:07/29/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I get calls from a "DSR Holdings" about a pending lawsuit multiple times a day. Have even called family members I do not talk to, and old employers.
    They say that they are trying to reach NAME about a pending lawsuit and they are trying to locate information about NAME's employer and address and to get NAME's last statement about a claim. They are reaching out because it is linked to my number and SSN.
    They say all this even after me stating that i am NOT who they are asking for.
    I have asked to be removed because I do not go by that name anymore and I do not know of the 'company' they say has a pending lawsuit towards me.
    I get calls and texts from all sorts of numbers through the day, even on sunday's.

  • Initial Complaint

    Date:07/03/2024

    Type:Customer Service Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company calls me multiple times a day and each time they tell me this is the last time they are calling. Yesterday they called four times, and Monday twice. Friday twice and left “their final message” “Henry” has sent me multiple texts from varying numbers after I have asked to stop them from contacting me and asked for all contact in writing and have filed disputes with all three credit bureaus. I have no idea who these people are or what they want and I am not calling them. They need to stop harassing me.

  • Initial Complaint

    Date:06/24/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I feel harassed, these people have been calling me almost everyday. They have different scripts they read from each time. They have called my job 3 different times saying there is a complaint against my ssn trying to speak with me. They turn around and call my phone and have even called my parents. I don’t even have my parent listed in any loans or anything. I have told them to stop calling and they still call.

  • Initial Complaint

    Date:06/24/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They state their company name is DSR. They call everyday multiple times a day from different NE phone numbers. They leave messages stating they need my location to serve papers. Its a recording normally. I can block the number, and then they call from another from an entire different town in NE.

  • Initial Complaint

    Date:06/21/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company keeps leaving 6 to 7 voicemails. Day on my phone and I have no contact with the person they are looking for. I get 6to 7 calls a day. And I keep blocking the number and they call from another one. It's all automated and I'm tired of it.

  • Initial Complaint

    Date:06/14/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    DYNAMIC RECOVERY SOLUTIONS ARE SCAMMERS! Now a fight to get my money back. These people have no legitimate business phone number, the website online is also no longer available.

  • Initial Complaint

    Date:06/07/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    "DSR" has been harassing me for months, multiple texts and voicemails saying either it's their first attempt or final attempt of contacting me, and they always use an AI voice generator when they mention my name.

    This place is an absolute scam and I hope the parasites behind this get shutdown. Stop freaking scamming everyone!

Dynamic Recovery Solutions, LLC is NOT a BBB Accredited Business.

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