Customer ReviewsforThe Joint Chiropractic - The Point

I stopped in for the $29 new patient pay up front offer. I asked about insurance, and found out that they do not accept insurance. Fine, I was going to be a pay as you go customer anyway. After taking 20 minutes to fill out their new patient offer, I summarily wrote DENIED to the advertising and marketing area with their partners, where they were expecting a signature to accept. Interestingly, the contract spelled out that rejection of their marketing is/was an option within their own contract/paperwork. The woman at reception was not sure I could do that, and I pointed out that this was in the contract. She then asked me to present an ID which she said was required and that they were going to make a copy of that. Since this was not an insurance provider and solely a pay as you go facility, I found no reason to provide my ID other than to collect more information on me than necessary. As a result she refused service to be completed without my ID - even though CASH was my form of payment. REMEMBER that your private information should be kept private and you are NOT required to provide ID for CASH services. I will be taking this up with the SC government on this deceptive practice.

Presents files and documents on a tablet with writing too small too actually see, claimed I only paid for 6 visits and signed me up for a wellness plan I never knew I had and didn't use, then threatened to continue to charge the card and then turn it over to collection. Scam artists and piss poor management.

Warning! Extremely manipulative and high pressure sales to purchase the monthly Wellness Package on a college student. Unwilling to acknowledge the method to pressure and coerce and unwilling to empathize at all. Unfortunately, they have lost our family’s future business.