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Business Profile

Diesel Repair

Dynamic Diesel Repair, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Diesel Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:11/09/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Nov 7th 2023 my 18 year old son ran his diesel pickup out of fuel. After attempting to prime and re start the engine he couldn’t do it. I called dynamic diesel repair and told him the situation and agreed to his charges for dispatching, diagnostic, and labor cost.
    They responded and scanned the vehicle and tried the get it started without any luck. They diagnosed the vehicle with a bad high pressure fuel pump and left within the hour.

    I left work and drove two hours to my son, added 10 gallons of fuel to the truck primed it and the vehicle started and runs fine with no codes or service lights.

    Called Ricky the next morning and asked him about the situation and why this couldn’t have been done with his mechanic and told him what I thought of the charges and the service his company had provided. I used the BS word once and he hung up on me and won’t answer my calls now.

Dynamic Diesel Repair, LLC is NOT a BBB Accredited Business.

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