Business ProfileforKuester Management Group

As a homeowner within a community that was formerly managed by Kuester, I must express my utmost disappointment and frustration with their services.Over time, it had become abundantly clear that Kuester's unfair and negligent practices directly led to the deterioration of our community and had a detrimental impact on homeowners and their investments.One of the most glaring issues we had faced was the significant increase in HOA fees, without any corresponding improvement in the services provided. It is deeply concerning that Kuester has failed to fulfill their contractual obligations, leaving homeowners to bear the burden of paying exorbitant fees without receiving the benefits they were promised.We experienced a revolving door of Community Leaders who spent too much time lying, gaslighting and deflecting, and specifically ******* and ******, were terrible, and cannot fathom how this company employs them.Furthermore, the mismanagement of funds by Kuester had essentially pushed our community towards financial insolvency. It was distressing to witness the gradual bankruptcy of our community due to their irresponsible financial decisions and lack of transparency. Homeowners entrusted them with the responsibility of managing our finances, and they have failed us in every aspect.The lack of communication and responsiveness from Kuester further exacerbated the issues we faced. Numerous attempts to reach out to them for clarification or resolution were met with indifference and disregard. It was disheartening to see a community management company seemingly unconcerned about the well-being and satisfaction of its residents.The overall impact of Kuester's practices has been the rundown of the community and the jeopardization of homeowners' investments. The neglect and mismanagement created an environment of frustration, distrust, and financial strain, leaving many homeowners feeling trapped and helpless.

Dear *****,Based on the information provided in your BBB review, we are not able to identify the community you are referring to based upon the information you provided in the review. When searching our systems, we were unable to locate a homeowner account that is associated with your name. If you can please provide us with more information we will research this issue and provide a response.