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Business Profile

Ecommerce

Man Cave Gamez

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/11/2023

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order # **** placed with Man Cave Gamez. For an office chair. Bengals logo. They debited the money but I have not received my order. **************** said we would have it early August. Order was placed first of July 2023. I asked them to return my money with no response. I later asked for tracking number for my order or money returned with no response.

    Business Response

    Date: 08/29/2023

    The manufacturer had a delay in manufacturing the product. They continued to give me estimated shipping dates, which I relayed to the customer. On August 16th the customer was issued a refund as again the manufacturer missed the deadline. The manufacturing process was out of my control and I remedy the situation with the customer. I do not believe my rating should be affected because the situation was resolved. 


    **********************
    Owner

    808 Enterprises LLC

    ]

     

Man Cave Gamez is NOT a BBB Accredited Business.

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