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            Business ProfileGrateful Gnome

            Bird Supplies

            Contact Information

            Street Address on File

            Fort Mill, SC 29715

            Get Directions
            Visit Website
            (844) 464-6463

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            Street Address on File, Fort Mill, SC 29715
            BBB File Opened:
            5/22/2019
            Years in Business:
            10
            Business Started:
            1/1/2014
            Business Started Locally:
            1/20/2014
            Business Incorporated:
            8/20/2013
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            5
            Alternate Business Name
            • AllenHammer LLC
            Business Management
            • Mr. Dawson Allen, CEO
            • Mr. Kip Goldhammer, CFO
            Contact Information

            Principal

            • Mr. Dawson Allen, CEO

            Customer Contact

            • Mr. Kip Goldhammer, CFO
            Additional Contact Information

            Fax Numbers

            • (844) 464-6463
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            10/07/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On 6/10/22 I sent this email to Grateful Gnome I purchased the red cube feeder on May 18, 2022. Order #***-3015375-8441002 from Amazon.The feeder is beautiful & the birds love it.The metal base is already starting to rust where it meets the glass when it is screwed on. I am disappointed because it has only been a few weeks since I have using it.Look forward to hearing from you.This is **** from Grateful Gnome Team. Thank you for letting us know. I understand that your metal tops are rusted and we are more than happy to send you a replacement. However, we are still waiting for our shipment to arrive in 2-3 weeks. Can you provide the following information: Exact shipping information photo/s of your feeder We are looking forward to your response. Have a lovely day, and stay safe.?Stay grateful my friend,**** from the Grateful Gnome Team Good morning - Thank you for your response. Shipping info: *********************** ************************************************************************************************************** I have 2 feeders. One is brand new ( first 3 photos) the other one is a year old ( last 3 photos). Pictures are included below for both.Have a nice ******************* Hi Mytoadlily17,Ticket: https://gratefulgnome.freshdesk.com/helpdesk/tickets/***** Thank you for getting back to us. I will let you know once the metal tops are on its way. Have a lovely day. Stay grateful my friend,**** from the Grateful Gnome Team Good morning, I wanted to check on the metal tops for my feeders. It has been several months.Thank you for your time.****** Hi Mytoadlily17,Ticket: # ***** Thank you for getting back to us. We have already the shipment and waiting to be posted on Amazon. Once it is ready, I will send out the replacements. Is this the exact shipping address ******************************************************** Thank you and have a lovely weekend. Stay grateful my friend,**** from the Grateful Gnome Team These emails have gone on for over 4 months and still nothing Their website states 100% satisfaction
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            Customer Reviews

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            Local BBB

            BBB of Southern Piedmont and Western N.C.

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            BBB Reports On

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