Business ProfileforHucks & Washington Furniture

On 6-22-2023 I placed an order for a ****************************** Loveseat in the larger size after waiting patiently for months October I notified the salesperson about what the delivery status was and was told that ****** said they never received the order and was given a delivery date forNov 20th and I asked the salesperson to make sure it was correct when it was received she assured me she would Nov 20th came and went and no notification about where my order was so I sent an email on the morning of Dec 5th asking about the status shortly after sending that email I received calls stating that the delivery guys where at my property ready to make delivery without being notified that the recliner had received when I saw it I noticed that it looks like a standard loveseat so I asked one of the delivery guys if he had the measurements on his paperwork he said no it just said largest so I mmediately send an email to the salesperson asking for measurements once I received the measurements I measured the recliner and it doesnt measure what I was told I was told the measurement was 63 inches wide it actually measures 59 inches I called the store Wed Dec 6th morning and explained that it doesnt 63 inches wide and I reminded her that I was very specific about what I wanted I asked if someone could come and measure it I didnt get an answer she said the sizes sometimes varies and my response was if it states 63 inches wide it should measure 63 inches wide especially since I was adamant that I wanted a larger size she said she would check and call me back or her manager would call me I waited all day Wed for a call back and no one called me I have been very patient with them and I expected to get what I paid for I want the delivery guys to pick up the Recliner and bring me a refund check for the full amount I paid which is $1,929.20 since I have already paid my credit card for this amount