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Business Profile

Colleges and Universities

Coastal Carolina University

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/28/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was accepted to Coastal Carolina University but never registered for any classes, never attended, and never used any campus services. I ultimately enrolled at another university (UCCS) and made no commitment to Coastal.Around a year ago, I received a phone call from a Coastal representative who told me that as long as I did not attend classes or use any services, I would not be charged. I followed that exactly.Despite that, I recently received a letter stating I owe $4,185. When I contacted Student Accounts, I was told the charge remains because a professor never reported my non-attendance. However, I never personally registered for any coursesI believe the university automatically enrolled me without my knowledge or consent.I never signed any agreement or confirmed enrollment, and I was not made aware of any charges until now. This appears to be a billing error resulting from an internal administrative process.I am requesting that this charge be removed, my account cleared, and written confirmation provided that no collections or credit reporting will occur.

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