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Business Profile

Real Estate

Vision Property Management, LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Vision Property Management, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Vision Property Management, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/07/2025

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We went in to a lease to own about 8 years now. first was good then then they kept saying we was behind on payments .after proven we wasn't then they started harassing and trying to bully . After doing so research found a list of the LLC they go by and found that they bought the home for 25000 from Franie May and did not work to it hell the home didn't have water we had to fix it before we moved in and we are not the only ones that they have done this to new york pa list goes on the attorney general in Missouri needs to step in and help . Also LLC laws need to be changed.

      Customer Answer

      Date: 07/08/2025

      And all u have to do is just look it up and see all the lawsuits 

    • Initial Complaint

      Date:11/12/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Nov 6, 2024 around 6 PM I delivered an order to 676 E Jefferson St in Jackson Missouri. I could walk by the driveway and grass. I won't walk through yards because of holes and/or dog droppings. On way back to car, I stepped off driveway into the grass and fell into a small hole, hurting my ankle and landing on both wrists and left knee. Couldn't move wrists so went to the hospital to be checked out. I would like to be compensated for this injury to pay the hospital bill.

    • Initial Complaint

      Date:10/01/2023

      Type:Customer Service Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I signed a 1 yr lease on a home in mid may we complained of a wet dark carpet stain which was glossed over. In early July we noticed black stains coming through the downstairs sheet rock from upstairs bathroom that was never used. They sent 2 bids through who both told us it was black mold and it was bad. The owner or property manager would not disclose the assessment. We then paid 2400$ for our own assessment from a professional microbiology team. Their 10 plus detailed report stated it was the most severe and extensive case of mold and deemed it “uninhabitable “. We moved into a hotel immediately and sought medical attention the results of which concluded that mold was the culprit behind our symptoms. I asked for deposit back and month of July rent back for the inconvenience. I also asked them to await our renters insurance assessment and see what total loss on damaged possessions were. We spent 1400$ for treatment of the must haves in our home as it was all we could afford to treat. The total loss was 34000$. My renters insurance covered 4000$ for meals and hotel and 6000$ toward our loss of 28000$. I texted the vision property management person directly whom told me all further conversation needed to take place via their website. They did agree to void my contract but continue to send notification of continuing to withdrawal 2900$ of monthly rent. I’ve asked them to stop but I don’t get a reply. I’m left hanging. The address of the contract in question is 1831 w Colchester drive eagle, Idaho 83616. I can produce all these documents

    • Initial Complaint

      Date:11/12/2022

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Entered into lease to own purchase option with Vision property. Have paid over $50,000 and have installed new wiring throughout the house and have performed other "upgrades". We were supposed to have the house transferred into our name this year, but have not been able to reach anyone by phone, email, or on their website (has been down since May). I have no idea if this company is still operational. Rent has not been paid (used to pay on website) and they sent a letter saying there was a lawsuit in another state and we would be contacted on who to send rent to....still waiting....months now and do not know what is going on. We just want the title signed over, or at least some way to make our payment online again. OR for someone who actually works there to answer the dang phone. This unknown status of our house has caused a ton of stress and anxiety for the entire family.

    • Initial Complaint

      Date:09/21/2022

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had a house fire in 2019 my house insurance pay it off. And they told me congratulations you house is paid for. And all I have to do was send in $400 money order to get the deed. I send it in and it never was cash so I got my money back from post office. I just want my deed to the house. They even gave me back $2000 from my insurance because they over paid . What should I do I can't get in touch with nobody I call and no answer. I just want my name on the deed so I can put insurance and pay taxes on my house.And their insurance send me a check also because my insurance paid the balance and the vision property send me a check what shall I do I have all proof that the house belongs to me..

    Vision Property Management, LLC is NOT a BBB Accredited Business.

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