Business ProfileforPrecision Tune Auto Care

I took my vehicle there to be repaired under the advertisement of the warranty company. They told me that the problem with the vehicle was something they had seen before and would be no problem told me what I needed and then submitted the claim to the warranty company. After a few rounds with the warranty company, they agreed to pay for the repair. This was around November 16. The truck has been there since November 1. They explained to me what my part of that would be which was $1619 the warranty company was paying $3026 , they were the parts and told me to expect to have it done by December 1. Since then management has changed they can’t keep employees. They have yet to finish my truck although they called me on Friday last and said it was done. They also said this to the insurance company who issued them a check for $3026 , as of today, my truck is not completed they do not have the personnel to fix it in the shop. I have requested that the manager call me for the district he has not I called the southeast district office for precision tune, auto care they have not called me back , my charge is that they misrepresent themselves when saying that they knew how to fix the vehicle they misrepresented themselves when they told me they had the experienced people in the house to make the repair and now they have been paid for something they haven’t done and still have my vehicle . I have reported this fraudulent hacked to the warranty company advised them that they did not have the vehicle done and they should not have been paid. I have not put out the $1619 yet as they have not told me the truck is done , I would like a resolution to this problem .