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Find a Location

New Beginnings Construction, Inc has 1 locations, listed below.

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    Business ProfileforNew Beginnings Construction, Inc

    Home Improvement
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/6/2013

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    928 Savage Rd, Charleston, SC 29414-5656
    BBB File Opened:
    2/25/2013
    Years in Business:
    17
    Business Started:
    8/10/2006
    Business Started Locally:
    8/10/2006
    Business Incorporated:
    8/10/2006
    Accredited Since:
    8/6/2013
    Type of Entity:
    Corporation
    Number of Employees:
    3
    Hours of Operation

    Primary

    M:
    7:00 AM - 6:00 PM
    T:
    7:00 AM - 6:00 PM
    W:
    7:00 AM - 6:00 PM
    Th:
    7:00 AM - 6:00 PM
    F:
    7:00 AM - 6:00 PM
    Business Management
    • Mr. Toby Wessel, General Manager
    Contact Information

    Principal

    • Mr. Toby Wessel, General Manager

    Customer Contact

    • Mr. Toby Wessel, General Manager
    Additional Contact Information

    Fax Numbers

    • (843) 402-0460
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/04/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    A representitive of New Beginning Construction ******* came to my home inquiring about if I needed any roof repairs and to tell me about this company. I explained to Blake that I was having some water leakage that would leak in my front foyer when it rained really hard, however I did not get if fixed because I thought the time had expired. He assured me that it did not and I was told that he would take care of everything. We talked about my $1,000 deductible and he told me that I would be able to finance the $1000 and make monthly payments. New Beginning proceeded to help me file a claim with my insurance company and fix my roof and the leakage problem that I had. After the roof was completed and the $1000 deductible was due I was then told that I could NOT finance the $1000 as I was previously told by Blake from his mouth and through text messages. I was told that the starting finance amount was $2500 but I only owed a thousand. After several attempts to collect the full amount I told them I could only make monthly payments. As of 10/4/22 I have paid $225 of deductible as well as my insurance company paying over $16,000.00 to this company. On 9/30/22 as Hurricane Ian hit summerville, SC I was made aware that the problem that this roofing company said and got paid to fix was NOT fixed. It was still leaking in the exact same area. I sent Mr. Blake a text message expressing how upset I was and he told me because I have not paid my deductible in full I have not warranty. When it clearly states on the paper that I signed that if I did not pay in full legal actions would be taken, not that I would not have a warranty on a $17,000.00 roof. Mr Blake proceeded to say that instead of taking me to court his company just decided that I would have no warranty instead. I explained to Mr. Blake that, that is not what I signed, because I still had a balance he had no remorse or willing to fix even though my new male friend said he would pay the remainder of the balance.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jami N

    5 stars

    10/02/2021

    Blake got my roof approved by my terrible insurance company. This was after another local roofing company couldn't get me approved. His knowledge of the insurance claim process and how to handle every trick the insurance company tried to pull is what got my roof fully approved. He saved me over $20,000 and I'm forever grateful of his knowledge and experience. They did a amazing job on the roof and made my home look brand new. Thanks Blake and everyone else that was involved. Blake and New Beginnings Construction are a key to getting your insurance claim approved!!

    Local BBB

    BBB Serving Central South Carolina & Charleston

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