Business ProfileforDominion Energy South Carolina

I went through a very difficult time financially over the holidays. At the time, my bank did a stop payment on my electric bill when they should not have, this was due to the fact about 4 months earlier Dominon Energy I was told by them to issue a stop payment when thye choose to take money from my account a week early and when I did not have the money. I called to talk to them about the issue and to let them know my boyfriend was going to pay the bill with his debit card. They told me to do a stop payment. No one ever told me that you must tell the bank to only stop the payment once or they continue to stop all future payments. I had gotten my financial aid check from school and was going to pay off my power bill in full when I believed the bill to be paid because it had been taken out of my bank account and said my balance was 0 on dominions website. A week later thinking my bill was paid I spent the rest of my money on bills and groceries. A week later I discovered my power bill was not paid and it had been returned. I had no money at the time and this is when the nightmare began. Dominion has consistently charged me late fees, return check fees because I kept having returned checks because I could not on my end fix them from taking money out of my account even thought I told them on 3 occasions it is trying to take money out of my bank account and I can not fix it on my end. This has resulted in 300 dollars worth of additional fees and I can not stop them from taking money out only they can but they won't. They continue to charged me a deposit every month of 100. I get my bill last night and now they are charging me an additional 150 deposit plus late fees plus a return check fee for money they keept taking out of my account but wont give me access on my account to take bank payments off and i have asked them too. I have paid them over 1000 dollars in the last month and everytime i get the bill back down im getting slapped with more fees. This is illegal.