We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Manufactured Home Transport

Jackson Mobile Home Trans LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Manufactured Home Transport.

Complaints

This profile includes complaints for Jackson Mobile Home Trans LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Jackson Mobile Home Trans LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 6 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/19/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      He said he was licensed in ************, ************** as a license. Mover and I went to ************ with the paper he gave me. They said he wasnt legally licensed in ************ and then I asked him if he could verify his license and then he just wouldnt answer my calls or verify the license I paid him $100 cash app to his wife like he instructed me if you look at the pictures from the text messages he sent me says to pay his wife the hundred dollars ***** ***** Cash app her $100. I can instruct it and then went to ************ and they explained to me he is not licensed in ************. Ive required a refund from him. He wouldnt return my calls and I requested my money back from his wife and she wouldnt respond

    • Initial Complaint

      Date:08/26/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I hired him after the last mover I hired disappeared on me. He swore he didn't care if he made money off me or not taking my project of moving my trailer was about doing the right thing. I signed his contracts gave him 1600 deposit that was on Feb 21st thereabouts. Prior to giving him money he answered my calls and texts promptly. He knew I was in a time crunch that I lived with an abusive person that only rescinded eviction papers because he got into legal trouble so I needed the trailer moved before those troubles were resolved in case he was only allowing me to move trailer to property he was willing to give my daughter because he might go to jail. ***** stopped answering my texts as often he kept giving reason after reason why it was taking so long kept making promises it would be moved soon. Then he claimed the frames had to be replaced that he went through my deposit so I gave him more money but then he supposedly had both frames for replacement but he stopped replying weeks went by and it was now the end of June I became fed up the previous owner was threatening to demolish so I told ************ wanted my trailer moved or else when he ignored that I told him I wanted my money back all my money and if he spend any of it I wanted to see receipts he refused to show receipts he claimed he would give a partial refund but I have yet to see a dime. So I am out ******* and the previous owner is out of patience and I don't know if I am going to be able to get the money to hire someone else before the previous owner says that's it times up. If that happens I will have lost my only chance at a home of my own that I can afford and it will be all this business's fault. I don't believe he ever even found rust on the frames I think those were lies he told to use as excuse as to why he hadn't moved it yet. This man took advantage of me because I was in vulnerable place my husband just died 6 months earlier and I think he ought to be ashamed of himself. Copy of Records to follow

    • Initial Complaint

      Date:04/08/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      SCAMMER!!! SCAMMER!!! My husband and I reached out to him about moving our mobile home. He quoted us $10000 to move mobile home from ************ to ***************. We could not get mobile home moved immediately until our land was perc. Before getting our land perc, *********** Jackson (owner) called my husband saying we needed to sign a contract and pay a deposit of $500. We sent him the $500. So we tried reaching out to him to let him know the status of our perc test. When we called his number, we got message saying person could not be reached. So we text him and he responded which caused a red flag cause what legit business person you know that you can't reach via telephone but will text back. But he text back letting us know he is not a scammer and when we are ready to get mobile home moved, he will move it. So the day came when we were finally ready to move mobile home, tried calling him and of course, could not reach him so my husband text him letting him know our land finally has been perc and we're ready to get mobile home moved. He text back saying he was glad we got everything straight and he was ready to move it and inform my husband he will call him the next day. The next day came and no call. My husband reached out to him the next day. He text back and said he will give him a callback and again no call. So we text him, asking him to just send our money back and we will go with another company. He text back and said he will go to the bank and send us our money back. GUESS WHAT, STILL NOTHING. This man is a SCAMMER AND BY READING the other reviews, I see he does this all the time, SCAMMING PEOPLE OUT OF THEIR HARD WORKING MONEY. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE. I WISHED I WOULD OF SAW THESE REVIEWS BEFORE DOING BUSINESS WITH HIM!!!!!!!!!!!!!!!!

    • Initial Complaint

      Date:06/01/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was promised to receive my full refund within 72 hours of signing the contract of termination of the job, I signed that contract in May 15th 2023 its now June 1st and I have not received my refund and I have contacted *********** Jackson regarding this matter several times. He barely respond to my messages and when he does he speak to me in a disrespectful manner he also has made different excuses as to why I havent received my refund. I now have not heard from him since May 20th.

    • Initial Complaint

      Date:05/19/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We hired Jackson Mobile Home Trans. LLC owner ***** Jackson to move a home for us. We Highly recommend to STAY AWAY!! This company is a complete joke. We hired jackson mobile home trans to move a mobile home on the 27th of March. He stated the only way we can secure that date is if we sent a $3000 deposit. We signed there contract and sent $3000. The 27th came around and he no where to be found. He had excuse after excuse. After he received money communication was terrible. When he was trying to get the deposit he was back to back messaging. I was being as patient as I could being a small business owner myself. Then we see he's moving other homes when he has no help or his truck is broken. Had to pay another moving company to move the home. Asked for my deposit back and he states he will send it back. Then next thing you know all his accounts are locked out and he cant send money. Here we are in may and no kind of communication or refund. Please do yourself a favor and stay as far away as you can. He will scam you for a deposit and you won't get it back.

    • Initial Complaint

      Date:04/26/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      *********** Jackson obtained a deposit of $1800 on April 7, 2023 as a deposit to move my mobile home on April 23, 2023. When asked on a status update he kept delaying the move stating his mover was sick. He has been very spotty on communicating *** I asked for a refund due to delays and no communication. He refuses to answer the phone or return any calls or messages. My power had already been shut off for the move and it's 3 days past move date.

    Jackson Mobile Home Trans LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.