Business ProfileforFamily Auto of Anderson LLC

Went to family auto to Traded in my truck for another truck on November 24, 2023 with a warranty, $420 a month or $230 biweekly. But ever since then, Harassing and repeatedly calling leaving messages saying I’m 2 months late with payment to clean out my truck for repossession pick up, when I’m actually only 2 or 3 days late. The amount has been different… and I had to go bring the truck in to see about a knocking when I hit the brakes in the rear end from a pothole, (which they wouldn’t fix) they refused to give me back My keys said I was over 10 days late, and I was only two days late, but they refused to give me back my keys until I made the payment that I wasn’t even supposed to be considered late on yet. And I have asked repeatedly for my contract/ agreement. They only pointed and read certain parts but still never gave me my copy said out was emailed to me. But it wasn’t. I’ve also told them 3 different times my paid period is biweekly, and they have not got me on the right one yet last, one payment said family auto and the other payments were auto acceptance. I recently lost my husband and having to work and deal with probate and attorneys with life insurance and mortgage, etc…. So, them sending me text message after text message and saying clean your car out. The repo man is on the way, scaring the crap out of me and threatening me is tearing up my nerves, trying to finger out how to get to work or my son to school. I don’t understand why when I again shouldn’t even be considered late.