Business ProfileforProedge Remodeling Inc

We had a rep come to our home to price out windows. At first he was a normal sales guy going through the window basics, checking out current windows and providing us with options. For the main window in living room, my wife wanted a bay window. The rep told us that they couldn't do a bay, and that a bow would be the next best option. After some back and forth and after seeing how much all the windows would cost, we decided on the bow window, but told the rep we had other companies coming to quote us. This is when things went left, he then turned into a pushy sales person, telling us that their costs were better than most, and started bad mouthing competitors in a "nice" way. We felt like we were in a car dealership, but the excitement of redoing the window won over, and my wife and I put down a deposit. After some time and research we did find better options at more affordable prices. We reached out to the corporate office after the 3 day window, and they insisted that there was nothing they could do. We find this hard to believe as the windows were not slated to be ready until February. We feel like the rep misinformed us, which is a bad sales practice. We are working on getting an attorney to cancel this, as my wife does not want the window.