Business ProfileforJ.C. Fence Company

I contracted with JC Fence to replace two sections of fence with gates. We have a pool. They knowingly replaced the gate that was to code (ie: self closing opens out) with a gate that DOES NOT MEET CODE. The gate they installed opened in and had no closer. I brought it to their attention and refused to pay in full until the issue was corrected and the job was complete as stated in contract. Therefore they did come back and switch the gate to open outward leaving a large gap between the house and the gate. The closer they added was not adequate to close this large wooden gate. The latch also did not align. This did not become evident until after I paid in full. To date there has been no reply to my requests to fix the latch and replace the closer. The worst part is he me he advises his customers to remove the closer once the inspector has signed off on it because it could loosen the post.On the other side of the house the service gate they installed had a gap of almost 2 inches between doors. The owner said wood expands, the gap is required and altering it would void the warranty. Then he added pickets to close the gap.They were also supposed to reinforce the wooden posts along the back of the yard with metal posts. There were four that they skipped. If I had not pointed it out they would not have been done. One of them was left leaning out. Had I not noticed it before the cement dried and tied it back to straighten it the cement would have dried and held the post at an angle permanently.Many of the reviews online tell the same story of JC Fence not responding to clients once they have received their payments, even for small adjustments/corrections. ********************************************************************************* They never responded to my request to correct the closer and latch on the gate. I had to have hinges fabricated, purchased a new closer and repair the latch myself. I would at the very least like to be compensated for the cost of the hinges, latch and closer. $100