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Find a Location

Diva Dogg Grooming has 1 locations, listed below.

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    Business ProfileforDiva Dogg Grooming

    Pet Grooming

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.
    Special Notice:
    This business has additional information regarding one or more of the following; Accessibility, Brands Sold, Price Range, Delivery, Estimates, and up to 40 other things about this business. Read the information here.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Diva Dogg Grooming specializes in professional grooming services for dogs, cats of all breeds & bunnies xs, s, m, L, & XL .  The business services include, but are not limited to spa and specialty services, full grooming, walking services, and much more.  They work with pets that might be aggressive or have anxieties or stress. Visit their website to book an appointment: https://www.divadogggrooming.com/

    Business Details

    Location of This Business
    531 Smith St Unit B, Providence, RI 02908-4350
    BBB File Opened:
    2/8/2019
    Business Started:
    11/10/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    2
    Business Management
    • Ms. Ann Thornton, Office Manager
    • Mr. Cheron "Ronnie" Wolverton, Owner
    Contact Information

    Principal

    • Ms. Ann Thornton, Office Manager
    • Mr. Cheron "Ronnie" Wolverton, Owner

    Customer Contact

    • Ms. Ann Thornton, Office Manager
    • Mr. Cheron "Ronnie" Wolverton, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/12/2022

    Complaint Type:
    Product Issues
    Status:
    BBB unable to locate business
    As an employee I have endured endless amounts of verbal abuse on top of me leaving the business December 8th 2021 for this same reason. I am Being ignored when contacting this past employer in regards to receiving my W2s and have yet to be responded to. I have no received my last pay check as well.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    sls

    1 star

    12/25/2021

    I had a horrible experience, not only did they use the wrong size blade they also cut up his crotch then lied about it when confronted. I was also told the manager was going to groom my baby which she did not and when I went to pick him up he was half done. I even went as far as sending a picture of the damage they caused to my poor babies crotch which they had the nerve to say it did not happen there. I would have never in a million years bring my baby to the groomers with a cut up crotch. I could only imagine the pain and trauma he had to deal with and is still dealing with. This is awful and disgraceful.

    Diva Dogg Grooming Response

    12/31/2021

    We appreciate the feedback but this customer was on 11/30/2021 which is 3 weeks prior to contacting us on 12/24/2021 our shop to say that this incident happened and when we asked the customer to either bring the pet in or we will contact the vet so the pet can go get checked and we get to the bottom of the situation to see what was going on with the pet, she then stop texting us that was that. The customer never called us or came in she texted us about the issue.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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