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Find a Location

Wickford Appliance & Lighting has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Wickford Appliance & Lighting

      207 Newport Ave Pawtucket, RI 02861-4109

    • Wickford Appliance & Lighting

      380 Mendon Rd Cumberland, RI 02864-6215

    • Wickford Appliance & Lighting

      8236 Post Rd North Kingstown, RI 02852-4302

    • Wickford Appliance & Lighting

      108 Atwood Ave Cranston, RI 02920-4130

    • Wickford Appliance & Lighting

      1180 W Main Rd Middletown, RI 02842-6316

    Business ProfileforWickford Appliance & Lighting

    Major Appliance Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Wickford Appliance & Lighting is a Family-owned and operated appliance sales & service company since with six locations throughout Rhode Island.

    Business Details

    This is a multi-location business.

    Find a Location

    Wickford Appliance & Lighting has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Wickford Appliance & Lighting

        207 Newport Ave Pawtucket, RI 02861-4109

      • Wickford Appliance & Lighting

        380 Mendon Rd Cumberland, RI 02864-6215

      • Wickford Appliance & Lighting

        8236 Post Rd North Kingstown, RI 02852-4302

      • Wickford Appliance & Lighting

        108 Atwood Ave Cranston, RI 02920-4130

      • Wickford Appliance & Lighting

        1180 W Main Rd Middletown, RI 02842-6316

      Location of This Business
      207 Newport Ave, Pawtucket, RI 02861-4109
      BBB File Opened:
      9/14/1998
      Years in Business:
      44
      Business Started:
      2/1/1980
      Business Incorporated:
      3/19/1980
      Type of Entity:
      Corporation
      Number of Employees:
      45
      Alternate Business Name
      • Wickford Appliance
      • Wickford Appliance, Inc.
      Hours of Operation

      Primary

      M:
      9:30 AM - 8:00 PM
      T:
      9:30 AM - 6:00 PM
      W:
      9:30 AM - 8:00 PM
      Th:
      9:30 AM - 8:00 PM
      F:
      9:30 AM - 6:00 PM
      Sa:
      9:30 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Mr. Ken Plant, General Manager
      Contact Information

      Principal

      • Mr. Ken Plant, General Manager

      Customer Contact

      • Mr. Ken Plant, General Manager
      Additional Contact Information

      Fax Numbers

      • (401) 725-8300
        Other Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/07/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Getting my kitchen remodeled . I Purchased Bosh dishwasher at Wickford outlet store in ********** **. When it was delivered it was not in a box just wrapped in plastic. When the contractor got it up to the kitchen and unwrapped it said the Bosch plug is missing. So i called the store spoke with a salesman **** he assured me that the parts department would sent send a plug to the ******** Wickford store so I would not have to travel to Cumberland. Be about a week he said. Waited got no call back from **** and I went to the ******** Store The woman in charge new NOTHING of any missing plug part being sent to their store. Was very kind and gave me one for my dishwasher. So.. go home plumber comes back Nov.2 to install it and finds food particles in drain and 2 screws are missing for to hold the rubber gasket the stops leakage from door and 2 screws to put bottom panel is missing! So I call Cumberland store that day while plumber is at house and get a manager. He tells me that it is company policy that if a appliance has been in a customers house for a "short time" and used they do not have to give that information out to new customer. Also he told me that the Bosch dishwasher was sent back as it was not working . He then said that it was fixed by his company and put on sales floor not requiring Wickford Appliance to say or write on sales card in store it was refurbished. If it was fixed buy their company ,WHY did they remove the screws from the rubber outer gasket around door and not put them back in and if they indeed fixed it they would have run a cycle with water to check and they would have seen food particles and REMOVED them!! I knew Nothing of this when I purchased it. What I want>>> I want my money refunded all of it even the $100.00 to deliver it. They can pick it up and Keep it .
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      JoAnn R

      5 stars

      01/14/2024

      I purchased a Whirlpool refrigerator from Wickford Appliance. The process was easy. The sales representative was very helpful and courteous. The delivery men were extremely careful and set up the refrigerator perfectly always being very pleasant. We have purchased from Wickford Appliance and will continue to do so. Great company.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

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