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Find a Location

Grieco Hyundai has 1 locations, listed below.

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    Business ProfileforGrieco Hyundai

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1890 Hartford Ave., Johnston, RI 02919
    BBB File Opened:
    9/23/2018
    Years in Business:
    6
    Business Started:
    5/25/2018
    Business Incorporated:
    5/25/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    7
    Alternate Business Name
    • Grieco Hyundai LLC
    • Grieco Collision Center
    Business Management
    • Mr. Robert Mcauliffee, General Manager
    Contact Information

    Principal

    • Mr. Robert Mcauliffee, General Manager

    Customer Contact

    • Mr. Robert Mcauliffee, General Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    13 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/28/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My son and I purchased a 2016Hyundai Elantra gt from ****** Hyundai in June of 2023. My son did all the necessary services needed during this time. In Dec 2023 he was driving the car and it seized on the highway. It would not accelerate. The oil was very low. We put oil in and We got it to ******. At the time we were told it was only down a quart but we had put oil in so clearly there was a problem. The tech said he would start the process with Hyundai under the class action suit. We were told the engine would be covered for life of the car but we would need to follow the process. My son continued to go there for oil changes and continued to be down oil in short period of time. In February the car had no pick up and we were told we needed a catalytic converter ( clearly the engine issues blew the catalytic converter). They wanted to charge us 2200. We fixed the catalytic converter with 3 rd party. Oil keeps being consumed my son is going there almost monthly and now being told Hyundai denied claim and will not pay for engine. They told us there is nothing they can do unless we pay for it ourselves. We do not have extended warranty but this car is clearly under the class action suit. We still owe a car loan on this car and are stuck. Hyundai and ****** are leaving us out to dry. The resolution needs to be ****** repairing at no cost to us this engine before it explodes or seizes putting my son In danger. If this cant happen then they need to take this car and trade it in and provide my son with another car for equal payments ( not a Hyundai!!!!)
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    Customer Reviews

    7 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carol P

    1 star

    02/29/2024

    I can honestly say that this was my worst experience with a car dealership Once I signed the paperwork I was forgotten about. Seriously, the day I picked up my car the salesman said he would come out and go over the audio settings. After *************************************************** "I totally forgot about you". The car I purchased was a 2020 and there were several problems with the car, some of them major. If I did manage to get a live person on the phone I was lied to and no one ever called me back. The only nice person was the girl who answered the service **** phone. I should have read the reviews before I set foot into that place. I purchased the car in August ******************************* $738 which I'm going to take up with the dealership and Hyundai Corporate since the 3 people that I spoke to, who promised to call me back and find a solution, never did, (***********, the supposed Head of Sales, and some random guy) I would recommend staying far away from this dealer.

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