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Business Profile

Auto Body Repair and Painting

44 Auto Concepts, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Body Repair and Painting.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/05/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Progressive Insurance Issued "44 AUTO CONCEPTS" a check for $13,798.59 to repair my vehicle on October 19th, 2023. The Owner "****** *********" from "44 AUTO CONCEPTS" stated parts were unavailable for several months, so the vehicle was sold AS/IS for a major loss with NO repairs done whatsoever. 44 AUTO CONCEPTS has not issued any payment to me thus far as of 2/5/2025, despite dozens of in person visits and phone calls from myself and others.FRAUD charges to be filed soon.

    Customer Answer

    Date: 02/16/2025

    I have not heard from the business in response to my complaint. Still no outcome.

    Business Response

    Date: 02/16/2025

    Car came in, was on lift for 2 months, no parts available, national backorder of parts. Owner sold the car back to the dealer rather than wait. The Shop charged for the labor to take the car apart and put it together. Customer signed repair order that authorized 44 Auto to do the work. $$ Auto has nothing to do with rental car fees either. He will be getting a partial payment back after the company's accountant straightens everything out. Their accountant had some issue which caused a delay. Customer will have to come into the business and sign for it.

    Customer Answer

    Date: 02/24/2025

    Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

    Hello, still NO response from ****** ********* from 44 AUTO CONCEPTS despite multiple attempts to contact them.

    Regards,

    ****** *****

    Direct Line : ************

    Email:  ******************************

     

     

44 Auto Concepts, Inc. is NOT a BBB Accredited Business.

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