Business ProfileforDonnelly's

Year after year we work with the uniform supplier ***************, which was acquired earlier this year by Donnellys. I want to note that in the last 6 years of working with ***************, even years following pandemic, we have never had an issue. After the business was acquired by Donnellys, the whole process has been a mess with absolutely no communication from Donnellys to their customers. School uniforms are required for both of ************************ We were requested from purchase all necessary uniforms for the 2022-2024 school year by July 31st in order for orders to be fulfilled prior to the start of school. Its 3.5 months later and we have yet to received the fulfilled uniform order from Donnellys. In addition to not fulfilling orders by their promised date, they wont answer emails or phone lines. They require an Appt to call all into their stores and if you dont have an appointment to be sized for uniforms you are asked to leave. This is so beyond unprofessional that now it is downright horrible. Our orders are paid in full at the time of ordering, so were now $500+ invested in clothes that our sons have not worn for the first 2.months of school. This is extremely bad business.