About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 9/12/2025
Years in Business: 44
Business Details
- BBB File Opened:
- 11/30/1988
- Business Started:
- 1/1/1982
- Business Incorporated:
- 10/20/2006
- Type of Entity:
- Corporation
- Business Management:
- Mr. Charles F. Kremp III, Chairperson
- Mr. Chad Kremp, Vice President of Sales
- Mr. Scott Kremp, President
Additional Contact Information
- Principal Contacts
- Mr. Charles F. Kremp III, Chairperson
- Mr. Scott Kremp, President
- Customer Contacts
- Mr. Chad Kremp, Vice President of Sales
- Mr. Scott Kremp, President
- Fax numbers
- Primary Fax: (215) 659-0510
- Additional Email Addresses
- Primary: Email this Business
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Payment methods
- All major credit cards, Paypal and Kremp house accounts. Cash and checks are accepted in store.
- Refund and Exchange Policy
- Our goal is to have our customers and recipients "Feel Special" when working with us.
All items we sell come with a 100% satisfaction guarantee. If for any reason a customer is not satisfied, we will replace the item or offer another product of equal value.
A general rule is that flowers will last a week to 10 days depending upon the flower varieties and plants will last a minimum of two weeks. If cared for properly, some plant varieties can last for years.
Refunds for products purchased in our showroom will be honored by bringing in the product. If a refund is requested on a product that was delivered, the delivery service may require that the product be picked up.
If the product is shipped via Fedex or USPS, we can only refund shipping charges if the delivery arrives later than the guaranteed arrival date/time or the product is damaged. Please note- USPS and Fedex Ground does not guarantee specific arrival dates. Therefore we cannot refund shipping charges on those services if the package arrives early or late.
In all scenarios, we will work with you to ensure a fair resolution. - Business Categories
- Retail Florist
Latest Reviews
Angela D
"We ordered a lovely bouquet for a very tragic funeral. It was a close family member and we wanted to make sure it was special." ... Read full review
Melissa R
"These people subbed my order for one that was NOTHING like the one I ordered and said nothing to me about in the hopes, I assume, that I wouldn't see it. No option to cancel, or change my order, just sent a subpar substitution to my mother in the hospital." ... Read full review
Michelle B
"Roses that were sent for Valentines Day arrived wilted and not even arranged. REMOVEDsaid he would have the flowers picked up and would issue a full refund." ... Read full review
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