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Business Profile

Marketing Programs

Ecommerce Empire Builders

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/13/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I did a webinar January 29th, **** with ************** where at the end he offered a 30 day double money back to guarantee. I paid for his Academy that same day for a discounted rate of $997. I finished the first 2 modules of his Academy and due to some situation changes in my life I am no longer located somewhere with the proper Internet coverage to use this ********** went to get my refund and they offered some incentives to stay, and I responded " No thank not at this time, and I don't need double my money back just what I paid" they then asked where I wanted the refund and I gave the the account I sent it from. They then proceeded to send me a questionnaire where you must complete their academy to answer which I cannot do. I responded again with I only want what I paid returned, they have not responded in 3 days. The Webinar was very misleading and at no point did they say you have to complete their academy in full to receive your money back, if they had said that I would not of purchased it. I am not looking for free money I just want what I paid back.

  • Initial Complaint

    Date:12/12/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up for the Ecommerce Empire Builders video course program, their Business In A Box *************** required Storefunnels web subscription in May *****. The price that I paid to this company was for exactly *******. This includes the $997 for the video course, the Business in a Box for $6500 and $****** in monthly payments for Storefunnels.net for 11 months.The leaders of this program really pump you up for starting your first business, with constant promises of financial freedom.Members of their team gave continual false promises including access to work directly 1-on-1 with the **** **************, free merchendise with the program (still waiting for this) & also I was told that I would get up to $200 in ******** ad credit from the person who onboarded me, among many other false promises.With hopes and promises of becoming financially free, this has been the tip of the iceberg for me having to personally enter into a debt settlement program which completely destroyed my finances as a direct result of these purchases.The first transaction was for the video course on 5/12/22 through Stripe payment processor for $997, the Business in a Box Program was charged on 5/24/22 for $6500 and from 5/25/22 to 3/25/23 I was charged ***** per month for the Storefunnels.net monthly subscription (except for the first 3 charges were $54x2 and 1 charge for *****.) Total ****** I also felt mislead by numerous team members with how we ran my ads. Meeting were very short and they explained nothing all while spending approximately $2000 of my credit card money. Whenever I had an issue, people either ghosted me or gave me a vague answer that didnt resolve my issues.I am requesting the ******* be returned that I paid to this company because I believe that I was taken advantage of for my money. And being that the credit cards that they steered me to obtain are now closed, I am requesting this settlement in the form of a check or wire to a checking account.

  • Initial Complaint

    Date:06/29/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I originally paid ************** and EEB $12,000 for the Business in a Box service on October 4, 2022. My first product for the business they built launched in January. That business made $108.94 in sales. I spent $1,250 on ******** advertisements and $74/month on storefunnels.net (***** ***'s funnel software) I spent a total of $13,358.94 plus the $74/month to run the business and got in return $57.06 in profit. When I directly contacted ***** *** via email, his COO, *** ***** ******* began negotiations with me and managed to convince me to give him and his team of "ecommerce experts" another chance to launch yet another product. Of course I gave them this chance, launched this product, and as of 6/29/2023 at 12:30 PM EST, this business was launched 9 days ago and so far the funnel for the product has 256 views on the site and 0 purchases. For reference, the previous product had 391 views and 5 sales. So this product performed even worse. I of course have had to spend more money on advertisements, so far $100+ on ******** Ads and another $25 on ****** ads. I of course had to renew my subscription with ***** ***'s storefunnels.net software, so that costed me another $74. All I have done with this product is spend money and gain nothing in return. All my experiences with ***** *** and EEB team so far has been that I spend my own time and money, and do not get anything in return. ***** *** and his EEB team have gotten $12,000+ from me, while providing me with an ineffective copy-paste sales funnel, fake 5 star reviews on the product website, fake discount offer on my product website, and average-quality advertisements not worth $12,000. I could spend $500/month running my own business and that would get me more than giving ***** *** and his EEB team $12,000, especially with the prevalence of *******, which happens to be able to give business advice and write ad copy better and faster(AND FREE) than the "team of ecommerce experts" I gave $12,000.

    Business Response

    Date: 12/12/2023

    ******** ******** needs to be removed. We have resolved this clients issue legally. And both parties have signed NDAs and removal of any reviews/complaints.

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