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Find a Location

Go Green Lawn Services has 1 locations, listed below.

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    Business ProfileforGo Green Lawn Services

    Lawn Maintenance

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    720 Old Fern Hill Rd Ste 1 Suite 1, West Chester, PA 19380-4274
    BBB File Opened:
    5/12/2016
    Business Management
    • Mr. Andrew Gabries, Owner
    Contact Information

    Customer Contact

    • Mr. Andrew Gabries, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/24/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    In March 2021, I contracted with a lawn care company called ***** Lawn for 1 year of quarterly lawn service (fertilizer and related treatments) for $851.45. In March 2022, ********** notified me by email that my next year of services would start. I replied asking for a pre-payment plan and received no reply. Without my authorization, ********* began providing services to my lawn and invoicing me in April 2022. I paid, assuming I was continuing on a similar plan to what I prepaid for in 2021. In May 2022, I received an email that ********** was "partnering" with Go Green Lawn Services to provide services. Go Green began servicing my lawn and billing me without my authorization. Though I paid the initial invoices I received, figuring I was continuing similar services to *********, the frequency and cost of services increased. I made payments of $153 on 6/16/22, $306 on 9/11/22, and $306 on 11/21/22. Additional services were applied on 11/23, for which I was billed another $306. It now appeared I was being automatically serviced and billed for $306 every two months that I never authorized from a company I had never entered into a business relationship with. I called the company to complain on 1/9/23. I asked the representative to provide documentation that I had authorized services and agreed to this service plan; she could/did not. I asked her to stop services on my lawn and explained that I would not pay the most recent invoice for unauthorized services; I even offered to consider another prepaid plan going forward. The representative declined. I sent an email on 1/9/23 stating the following: "To document the conversation I just had by phone with your company: I did not authorize these services, nor many of the prior services that have been performed. Please stop services on my lawn. I would be glad to consider pre-paying for a year of service if you wish to retain me as a customer." On 1/24/23, I received notice from a debt collection agency for the unpaid invoice.

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