Business ProfileforHighlander Waterproofing and Foundation Repair

Our Salesperson is Brandon; it is nauseating to think about what we paid and what we got. Similar to storm chasing roofing “companies,” my impression of this company is nothing more than a broker scam. Your salesperson said y’all use your employees, you neither do nor does your team verify the quality of the work that is done. Six figures later and we have an abhorrent basement job and an eye sore of a french drain that was supposed to be 12-24 inches minimum, but is so shallow you can see the pipes - it’s level with the ground!!! If I were playing a drinking game every time the contractors asked, “did your salesman tell you _____,” I would be in a coma. Salesman told us “it will be like a new construction basement when we are done.” I have a picture that he included with the proposal. We went with the most expensive thinking turnkey… now, my wife is fighting tears every day. Oh yeah, she got to see one of the workers pissing outside her office window. How professional… It gets better... I contacted the owners, Jennifer and Guilio (spelling?)... Jennifer first. Ironically, the I was initially going to chalk ALL of this up as a $105,000 lesson. However, being a business owner myself, I decided to let Jennifer know; I had to find her on linked in. After an onslaught of what I know now to be platitudes, her husband Guilio came that friday for a "QA." I concured that the finish, particularly around the windows was sub par and that was getting fixed. As of today, it's been two months and I've heard nothing. During his visit, he had the audacity to, in referring to his company's work, as me, "What do you want this to do?" I work in technology. THis is his company; shouldn't he tell me what it was supposed to do. He said the french drain, which is an abhorent excuse for a drain would capture surface, sub surface, and roof run off. The water from roof would have to literally travel up hill to make it to their pipe, which is over my sewage pipe that they broke and repaired