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Business Profile

Anesthesiologists

Anesthesia Advantage of Delaware PA

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/14/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Surgery performed on my wife on 10/23/2024.Apparently Anesthesia Advantage of DE, PA performed the anesthesia We received a debt collection notice (attached) without ever having received a bill They also never filed a claim with our insurance I have tried calling (never answer and VMs are not returned) and contacting via email with no response Would like them to file a claim with our insurance, inform the debt collector this was an error on their part and remove the debt collection notification

    Customer Answer

    Date: 05/20/2025

    I was contacted on 5/15/2025 by the billing manager who confirmed the debt collection was removed from *****-****** and a claim was filed with our health insurance.  I was also contacted today, 5/20/2025, by the Vice President of Operations who confirmed that the collection had been removed, and a claim filed with our health insurance. Anesthesia Advantage reached out promptly after receiving my correspondence and resolved the issue to my satisfaction.  I consider the matter resolved and thank the BBB for reaching out to the company.

Anesthesia Advantage of Delaware PA is NOT a BBB Accredited Business.

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